Get matched with top home warranty providers in Grapevine, TX

"This company is a scam, beware. Pay yourself the payment you will be money ahead when they can't fix the appliance they won't honor the replacement agreement ."

"I’ve been a OneGuard customer for over 10 years, but my recent experience was deeply frustrating. After waiting 10+ days for Sunbelt Electric (their only approved contractor), their tech, Frank, diagnosed a bad fan motor—yet OneGuard refused to replace it and still billed me the service fee. Customer service was unhelpful, offshore, and confusing, so I ended up paying out of pocket to fix the motor. I felt misled and stalled at every turn, and I can no longer recommend OneGuard."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Feels like a scam. The previous owner of our house used this service and declared that it had a 'lifetime transferable warranty'. Unfortunately, the small print on that is incredible. As the new owner, I wanted to have someone check possible cracks (no way of validating if they do good work, I guess!) but I found out that unless you notify them that there is a new owner within 30 days of buying the house, the warranty is void. Soooo, a new homeowner, with all the stress of moving, is going to know to read all the fine print of a legal agreement. I get it, they protected themselves legally, but really, they created the concept of 'lifetime transferable warranty' to sell sell sell, knowing full well that with the amount of houses that change hands, chances are that vast majority of people will NOT call to update a name in a database (because THAT really impacts the quality of the work), and so therefore they have an unlimited ability to keep pouncing on the same property over an over again, even though it had a 'lifetime transferable' warranty. Shame on you for preying on people. A really company would stand by their work, not hide behind legalese because they are scared of a database name change. Based on that, I fear they really can't back up their work."

"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"BPG Inspections Failed to Honor Their Guarantee or Take Accountability Summary: In my experience, BPG Inspections failed to uphold their guarantee, and I encountered poor follow-up and vague, shifting justifications for denying my claim. Details: I hired BPG Inspections in Pensacola, FL, to inspect a home I purchased in April. The inspection occurred in March, and I moved in during May. Within a few days of moving in – well within the 90-day warranty period – I discovered two issues that the inspection report had explicitly marked as functional: 1. The garbage disposal unit did not work (it made a soft noise but did not function). 2. The HVAC system failed to deliver air to the kitchen and adjacent bedroom, though the inspection report had indicated the air handling was operational and in good condition. I promptly emailed BPG about these problems, and while the inspector initially responded, I was then passed to their claims department. After repeated follow-ups, I finally received a call on June 23rd – nearly a month after reporting the issue – only to be told that neither issue was covered under their warranty. I raised the following concerns: 1. For the HVAC, the inspector had confirmed it was functional in an email, contradicting the claims department's later justification that it could not be tested. If no air reaches two rooms, it should have been evident during either heating or cooling tests – this was missed. 2. For the garbage disposal, I was told it was a "kitchen appliance" and therefore not covered, despite it being a fixture included in inspections. When I asked where the warranty excluded it, I received inconsistent explanations. At no point did the company offer to re-inspect or further investigate these issues. I expected more accountability from a professional inspection service – especially one offering a guarantee."