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"Awesome. Professional excellent"

"Overall, the project looks good. Where they missed the mark was in relationship to the cleanup. I asked them to come out and pick the remaining concrete and dirt left over from the project. Responded that it wouldn't be until the following week. If I would have waited that long, my grass where the concrete and dirt was left behind would have killed it. In addition, the crew left dirt piled up against my A/C unit where it had leaked into it. Overall, it took me only an hour and three large buckets of dirt and concrete to clean up, but it seems that this should have been part of their efforts. Spoke with Alex and was disappointed in his lack of response / urgency in getting the issue resolved."

"Phil and I are so very pleased with the quality of work and the professionalism of the entire crew from TBL. We had another company we were seriously considering for the build of this patio. But our decision to go with TBL rested solely on the expertise and wisdom we saw in Kimbra. I really felt we would be able to communicate our desires and hear what could and could not be done in an honest way with Kimbra. She was right beside us through every decision and kept us in the loop at all times. We will use TBL again for other projects. Our patio is beyond beautiful. Our thanks to Chilo and his crew for their amazing skill bringing our ideas to reality. Each person, from electricians, to roofers, to gutter installers, was professional and very experienced. We are VERY satisfied and having a hard time coming inside from our beautiful patio. :) Thank you so much for having such a great group of people representing your company. And the value for the end result was very fair!"

"The project was easy and professional from the beginning. Outstanding work and quality. Dave and his crew did a wonderful job. You won’t be disappointed. Highly recommended. Beautiful!"

"Chase from Blacksmith responded quickly to our quote request and he met with us to determine our fencing needs. We had just installed new retaining walls. His quote was online with other bidders. Chase was very knowledgeable and he made recommendations which we adopted. They were about 5 weeks out based on their scheduling which was fine with us. Chase k kept us informed on the starting date and throughout the project. Crew was hard working and courteous and cleaned up property when finished. I would definitely use them again!!"

"Mr. Victor and his team were professional and were attentive to my concerns. They were timely and did a great job. I had interior painting, accent color walls and interior doors changed out and I am very pleased. I had the vision of what I wanted and they helped me to bring it to life ! I would recommend."

"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."