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"I would give them 0 stars if I could. In September, 2023, I had Collin County Sprinkler put in a drip line around my house to water the foundation. Also I had just planted a new tree in my back yard just 4 days earlier. I asked them to run irrigation to the new tree. I noticed after the crew left that they had removed one of the bubbler heads from a tree about 15 feet away, installed a T fitting from the first tree and attached supply line tubing to the new tree then attached the bubblers. Soon after, I noticed that the tree wasn’t setting watered properly. Another person showed up and told me that the bubblers were not adjusted properly. The adjusted them and it seemed to make it better at the time. Since the trees water before I wake up, I had not noticed the my new tree was not being watered properly, so when my grand sons come over, I had them to remove the bubbler heads from all 3 trees on the zone to see how far the water would shoot up in the air at each of the 3 trees. I was surprised that water was barely bubbling from one opening only. The other openings you could see water in the riser only. I called Collin County and was informed that it would be two weeks before anyone would be at my house. The finally came and was very punctually. After looking at the trees and taking off one head in the two tree rings that were in close proximity. After turning the water on, he said, the only way to fix this is to install a new zone to the tree that was installed last year and informed me that it would cost an additional $650 to have that done. The tech called Steve, the owner of the sprinkler company and was told by him that I was asked at the time if I wanted to put in a new zone and I turned it down. I WAS NEVER GIVEN THAT OPTION! The owner insisted that they did. How would he know for sure, he wasn’t the one that was here. I proceeded to ask the tech to have Steve call me to discuss the problem. Later in the day, a different person called to discuss the matter. All he did was parrot what Steve had told the tech earlier. I told him that apparently Steve didn’t have the balls to call a customer that wasn’t satisfied with the companies work, so he made him do it. So much for them guaranteeing their work. I think I read one reviewer say they guaranteed their work for 3 years. I think that is a little long. I had them install it, complained about the low pressure within the first month, complained about it again when they came out on April 2 to do a spring tune up and then come out on July 16th. On top of that I was charged ”a reduce rate” of $50 for a service call to look at a problem that they created. I would have thought if their techs were proficient in their trade, the would have mentioned that the tree needed a new zone— not only upon install, bit the other two times they were here instead of adjusting the bubbler heads and calling it fixed. If ir wasn’t going to work properly, they had 3 opportunities to tell me before I was finally told. I know this has been a long review and I chose them because of the large amount of 5 star reviews they have. However, if you use them, you do carry the chance of being the next one star reviewer. Save yourself the frustration and find a different sprinkler company for your irrigation needs."

"Polite, honest, and respectful"

"Telephone System - Install or Upgrade - For Business "

"We hired these guys and their company to fix the drainage at my Mother's house in Howe. They were helpful in fixing the drainage and kind to my mom. Thank you! We are very happy with the results!"

"Outstanding Service and Incredible Workmanship! I can't say enough good things about H&M Services! Hector and his crew went above and beyond to help me after a storm left my livestock without a fence. While other companies ignored my calls or acted like my situation wasn’t important, Hector made me feel heard and valued from the very start. Even with their packed schedule, they worked me in and got the job done quickly, saving my animals’ freedom and my peace of mind. The team arrived early, worked tirelessly without taking breaks, and didn’t leave until the job was complete. Their dedication, professionalism, and hard work were truly impressive. Every single person was polite, respectful, and focused on getting the job done right. Hector took the time to answer all my questions, big or small, and made sure I was completely satisfied. If you're looking for a fence company that genuinely cares about their customers and delivers top-quality work, look no further. Highly recommended!"

"Really knowledgeable team. After the installation, I became dissatisfied with the routing of a couple of cables because of their negative appearance on my roof and chimney. The team came back and rerouted the cables and added an additional grounding rod at no expense. They talked to me about different options and made sure I was totally satisfied. These guys really care that you are pleased!"

"Finished job."

"Brad was on time, professional and efficient. "

"Awesome job! Friendly, fast, and expertly done work. Could not have asked for a better experience!"