Get matched with top water heater pros in Pigeon Forge, TN

"I called for a repair on a toilet, told then that I already had the replacement part, just wanted them to replace it for me. Being a 'Gold' member, they told me it would be $30.00 to just come out and check it out and take care of it. They arrived on-site, I showed him my Kohler replacement part and the tech proceeded to spend close to 45 minutes trying to figure out his tablet, only to find out he was getting me 4 quotes ready. two of which were to replace the toilet, one to replace all the parts and one to use there value at a cost of $248.00 dollars. (He could have already replaced what I needed) I proceeded to ask him to leave, he charged me the $30.00...what a joke. I have use My Pro Plumber in the past, but never again, this was unbelievable. I am not sure what they are doing these days, but if you need something minor, do not call these guys. I filled out their survey, the owner called, missed the call, I tried to return the call two times, left messages."

"Craig is awesome. He emailed me back on Yelp about 5 minutes after I inquired on a water heater repair. He was at my house in 35 minutes to look at the problem. After we discussed the options along with up front pricing, I decided on replacing the water heater. He said he could get the new water heater and install it the next morning. To his word he was here this morning before the scheduled time, and he and Scott started immediately. The heater was located in the crawl space so they worked in tight quarters.. I donâ t normally leave reviews, but in this instance, it is warranted. Based on my experience with Craig and Hicks Services I will use them in any future plumbing situations, and I do recommend if you need something fixed or repaired at your home you call them and give them a chance to earn your business. Craig and Scott did a great job, and their customer services skills are what any employer would strive for in their employees. They are an asset to their company. Bill S Knoxville"

"I initially selected West Shore Home to do my window replacement principally because their salesman so much less pushy than the others that I requested estimates from. I am allergic to a hard sell! But their excellent service continued throughout the project. I needed a total of more than 20 windows replaced in a 70-year old home. Quite a job! They scheduled the installation well in advance so that I could plan my schedule. They came exactly on time on the appointed day. Everyone on the crew was cheerful, courteous, and knowledgeable. When it turned out that some of the materials sent from the factory had minor defects, they not only offered to replace all the defective panes but even showed me a couple of defects that I had not noticed. And they returned not once but twice to be sure that everything was perfect before they called the job complete."

"Ben has put in a tankless hot water heater for our home, as well as install new gas logs in both fireplaces. He recognized we needed to re-route our gas lines and did so for us. We also sent him to my in laws and he installed new gas logs there as well. Benâ s work is exceptional and immaculate. He pays attention to details and always communicates what he is doing or needs to do. If you are in the market for any gas related work, Mayo Gas Systems should be your first call."

"Ryan arrived when promised, diagnosed and fixed two problems, did all he could to contain costs, and explained everything clearly. I'd hire him and Best Plumbers again, without hesitation. "

"The Plumbing Authority got back to me right away once I connected with them on Angi. We agreed on a date and time for them to come to my house and they were there exactly when they said they would be. Mikhail was very polite and professional and didn't try and "upsell" me anything. He kept the area that he was working in clean and when he left you wouldn't have known he was ever there except for the leak problem had been fixed. He completed the work very timely. I like The Plumbing Authority very much and would highly recommend them. "

"Jon did a timely, quick, thorough job. And this, after hours. Had he not fixed us up after the workday ended as he did, we would have either been without water overnight or paid our water company to spill 3 gallons per minute down our street. Get Winkle’s Plumbing whenever you can. They’r grand."

"They did an excellent job, but it was pricey, As thee saying goes: "You get what you pay for,""

"Excellent."

"Not putting no names. The plumber they sent was very high strung an was in a hurry at the time he arrived to the time he left. I called for a shower leak to be fixed he came an put a new fixture in sideways an hooked the pipes up wrong. An also told me the pvr was bad witch I have two both were bad but he only replaced one cause he did not wanna touch the galvanized pipe. He did not wanna put the mirror back on the wall after cutting my dry wall an ripping it. An still didn't fix my shower. I called the company after finding out what all has been done wrong after paying over a thousand dollars. Still waiting on them to make it right. Will not recommend an will not use again."