Best storm drain installation pros near Luttrell, TN

"This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldnâ t come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either theyâ d come around 6pm or they didnâ t handle gas units. Iâ m glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I donâ t know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Fatherâ s day weekend. When they were done, Robert showed me his findings. For those that donâ t know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps werenâ t in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between â costâ and â priceâ The â costâ over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!"

"Best price, and did a great job installing gas tankless water heater."

"Quick response and quality installation of new water line with minimum distress to our yard."

"excellent service for the task"

"Sean was truly amazing. My crawl space was a mess due to water damage caused by faulty gutters and poor drainage on sloped property. Sean went beyond the call of duty by installing 4 underground drains to hook up to four downspouts. He also broke up the cement in front of my garage and installed a drain to divert the water that was rushing into my garage. On top of everything he added some beautiful landscaping and cleaned up a bunch of bushes that prior owners hadn't bothered with. AND, he caught two spiders for me that were making webs between the screens and windows. What a guy! His pricing for everything was extremely reasonable."

"Sump pump instalation. The workers were courtious and got the job done quickly."

"He did a great job, and offered two different ways to fix my plumbing. Professional and courteous."

"Had a 30’x35’ gravel area that I needed the gravel removed from. They came out the same day I called and did a terrific job."

Hiller Plumbing, Heating, Cooling, & Electrical, established in 1990, stands for quality and reliability. With our 'Happy You'll Be or the Service is Free' guarantee, we are dedicated to customer satisfaction in Memphis, TN and the surrounding communities. Our plumbers provide emergency repairs, sewer line service, and expert installation or repair of water heaters. Our HVAC specialists ensure your comfort with preventative maintenance, air conditioning and furnace repairs, for year-round comfort. Our licensed and insured electricians offer prompt emergency response, custom upgrades, and safe, thorough electrical fixes for both residential and commercial properties. Hiller is your trusted provider for all your home service needs.

"Thomas arrived on time and worked efficiently. He was very nice and polite. He installed the new water heater and noticed something seemed wrong once the pilot light was not working correctly. He called the company and discovered that it had a defective part. Thomas removed it, returned it, and came right back with a new water heater which worked well. It must have been frustrating for him, although he was very professional. I can’t express strongly enough that I would definitely have him do future repairs if needed!!"