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Water Softeners questions, answered by experts

Softened water prevents scale deposits, reducing appliance wear, leading to energy savings and longer-lasting household fixtures.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

Yes. To get soft water, you can install a water softening system, which will replace the calcium and magnesium ions in the water with sodium or potassium ions. Water softeners cost anywhere from $200 to $6,000, depending on the size and complexity of the system. You can either install a water softener for the whole house or just at your shower heads. If you’re sensitive to sodium or potassium, you can install a salt-free water conditioner.

The Murdo, SD homeowners’ guide to water softener services

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