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"Potential future customers deserve transparency so that is prompting this review. Be prepared to pay their hourly rate for their travel time plus a mileage rate. We were charged 3.5 hrs at $114/hr for an install of a water heater (that we supplied) and that included 30 minutes spent in his truck writing up the invoice. Then, for the boiler check which took him about 15 minutes, we were charged 1 hour at $130/hr. Total time from drive in to drive out of our driveway was 3 hrs, 48 minutes. Between the inflated labor costs and up-charging of supplies, consumables, mileage, and drive time, we paid over $800. Calling to question the charges only prompted rudeness. We will never use them again and do not recommend to others."

Julie S on November 2024

Mail address: PO box 880 Rapid City SD 57709-0880. Additional ph: (605) 721-8029. Additional email: [email protected].

"Potential future customers deserve transparency so that is prompting this review. Be prepared to pay their hourly rate for their travel time plus a mileage rate. We were charged 3.5 hrs at $114/hr for an install of a water heater (that we supplied) and that included 30 minutes spent in his truck writing up the invoice. Then, for the boiler check which took him about 15 minutes, we were charged 1 hour at $130/hr. Total time from drive in to drive out of our driveway was 3 hrs, 48 minutes. Between the inflated labor costs and up-charging of supplies, consumables, mileage, and drive time, we paid over $800. Calling to question the charges only prompted rudeness. We will never use them again and do not recommend to others."

Julie S on November 2024

Sewer Cleaning questions, answered by experts

There are a few things that can happen to your sewer system if you don’t fix it. These include rainwater entering it and causing rust and corrosion, dirt and debris leading to blockages, small animals getting stuck inside and clogging your sewer line or entering your home, and shortening the sewer system’s life span. 

Without a cap, nothing prevents toxic and non-toxic gasses like methane and hydrogen sulfide from slowly escaping your sewer system and entering your home and the surrounding atmosphere, resulting in a foul sewer odor throughout your house.

Unlike regular cleanings, snaking your sewer line should be done as needed. There’s no reason to snake your sewer line if you don’t have any noticeable issues, like slow drainage or plugged drains. You can add it to your regular sewer cleaning checklist as a prevention method (on the same 18- to 22-month schedule), but it’s not always necessary. 

No, it’s best not to leave baking soda and vinegar in the drain overnight. While using baking soda and vinegar can be helpful to clear out hair and debris in your bathtub drain, this mixture might start to corrode your drainpipes due to its caustic nature if left in the drain too long or used too often. 

If you’re not using a septic system, problems with your home’s plumbing won’t cause this—it’s a city problem. A large blockage in the municipal sewage lines may cause those lines to back up into your home. This is extremely unpleasant and can be a serious health risk due to bacteria and other contaminants. If this occurs, call a pro (or your city) immediately.

A sewer line should be cleaned at least once every 18 to 22 months. The process takes about 30 minutes or up to 5 hours, depending on the size of the line, how easy it is to access, and how long it’s been since the previous cleaning. If your sewer line hasn’t been cleaned in a couple of years or you don’t even know the last time it’s been cleaned, it’s time to call a pro.

The Custer, SD homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.