Best basement waterproofing pros near Wallace, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Mount Valley is the epitomy of an honest, fair, reliable, efficient, professional, and customer service oriented company. Our coordinator, Ryan McAlister, was extremely knowledgeable and informative during inspection of our crawl space water issues, and his subsequent repair recommendations. Ryan was like a professor explaining retrofitting encapsulation of the crawl space and basement water issues with a slab, along with discussing such encapsulation during a new build vs. standard floor insulation in a crawl space in a climate above 60% humidity. Fascinating and educational discussion for me as an homeowner with very limited knowledge of the subject. Ryan was patient and is truly an expert. He also provided additional advice on other ground water issues and recommendations for us as homeowners to try, outside the crawl space, in order to save us money. His crew was extraordinarily hard working and diligent, personable and friendly. They did a great job in every detail relative to trench digging, gravel, wrapping, wall insulation, sump pump, dehumidifier, and drainage. Very well done and much appreciated professionalism and expertise. Very impressed with the coordinated team work demonstrated by the whole crew, Damian (foreman), Mac, and David. Very impressive young men. My wife wanted to adopt them and Ryan upon completion of the project, which was done in grueling heat, humidity, and wet conditions. Job well done. Great company. Joe Morrash - Irmo, SC"

Florence Plumbing Maintenance, Repairs, and Installation Services\nWhether you’re dealing with the likes of a slow-moving drain, leaking water heater, or full-blown plumbing disaster, you must have a team of professionals you can rely on when your plumbing system fails. When you need a go-to plumber in Florence, turn to Benjamin Franklin Plumbing®.\n\nOur team provides authentic and trusted plumbing services to the homeowners in Florence and the surrounding areas. Our team takes the time to understand your plumbing issues and concerns, to better serve you and provide you with a solution that is made to last. We proudly serve Hartsville, Darlington, Effingham, Marion, Timmonsville, and surrounding areas!

"My project was crawl space renovation. Devante and Mario were hard working and did a very meticulous job on our crawl space renovation. My wife said to tell you these guys deserve a promotion."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"We had a pool installed in July. Now we are creating our outdoor living space. Other than time management its been great working with Bryan. He stays late to get the job completed and his pricing was the best I got out of 7 quotes. I then hired him to install a pump in my backyard and that too has went well. Currently, he is working on my filtration/aggeration issues to stop the rainwater from washing away my backyard. Bryan is always polite and patient to explain our choices and the cost benefits of them. I appreciate his text of photos & website for clairty. He's very thorough and always cleans up after himself. He recently hired an office assistant, so hopefully that will make a huge difference in his scheduled appointments & communication."

"They didn't end up doing the work. They were really high on what they wanted to do. Other people who looked at the porch said that it was not causing an issue with any water intrusion and that there doesn't seem to be any signs on the posts that this could have been recent, it could have been long ago. So no work was done. It was a front porch that had just the level concrete on one side was dipping just a little bit. I think they were going to pump it up from underneath or something like that to level it out. I would say that their response time and their professionalism of getting the quote to us on a timely manner was good. The quote was high and yet the work was not necessary according to other quotes. They should be honest to say when repairs are necessary and when they are not. The guy who showed up was nice and professional and was on time. There was a decent response time."

"We found Cantey Foundations to be the solution to our sagging floors and cracking walls - even after speaking with some of the other popular alternatives. Our team, consisting of Dallas, Corey, David, Dallas and Alex((2 Dallases),were professional, knowledgeable, polite and efficient. Not only did we see a definite change in the sloping floors, but the cracks closed up and doors stopped sticking. When the crew was done, they cleaned up everything. Although it is only a week since the work, we do not have any concerns because of Cantey's warranty, which guarantees the work for 25 years. We were able to put off other recommended work for a later date, and plan to take advantage of that when our pocketbook allows. I will have no problem calling them back."

"They did a good job, but some additional yard clean up was needed to be done after they had finished."

"Work was done quickly and professionally. I will definitely use this company for any of my future plumbing needs. And would recommend them to anyone I know."