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"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Reading all these reviews makes me laugh. Kent came to my home to pump my septic tank. He spent the first 30 minutes whining about the location of the tank, you know, like a little baby girl. He then proceeded to open my clogged toilet, turned to my wife (who has Crohn's disease), and exclaimed "EWW", you know, like a little baby girl. On his way out, he decided to get one last jab in on my wife who was feeling humiliated, embarrassed, scared, and frustrated, "Y'all need to quit eating all that Taco Bell." Now, I don't want to be too ho*** ** Kent; he's just a poor little baby girl who was forced into being a plumber and having to look at poopy. I truly feel bad for Kent, and I hope Mr. Rooters will allow Kent to find a new job that is more fitting for a little baby girl like Kent. He's a princess and deserves to be treated as such! Upon calling and speaking to a manager, I was informed that they would look into it and perhaps do some "retraining." I assume this retraining must consist of "Everybody Poops 101" and "How Not to Attack People with Chronic Illnesses for Beginners." However, I have the feeling that Kent "Little baby girl afraid of poopy" Clemons will not learn much, and it doesn't change the fact that I paid $1800 to have my wife heckled by a little baby girl disguised as a full-grown a** man. Find another plumber or request that they send out an adult and not a child, like Kent Clemons."

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"Cobb crawl space does good work. No doubt about that at all. I've seen it. However having worked for this company after just a week I was shown true colors a of one of the people that represent that company. The project manager. I fell on hard times and almost instantly my job was threatened for trying to figure it out. I made my supervisor aware that I would be in the following day and he continued to threaten my job. He then insulted my resolve to be faithful to the company and my ability to do so as well. He lied to the owners claiming that I hung up on him in mid conversation. This is not true. He then proceeded to ignore multiple text messages voicemails and phone calls that were made to him in order to let him know that I did not hang up on him and could prove it. This morning I rode on my son's bicycle 5 miles 1 way to show my resolve and dedication to the company. I was met with "you're not supposed to be here you don't have a job". These people do not care about their employees at all. If you fall in hard times they will fire you outright. I would not recommend Cobb crawl space repair as a job to my worst enemies."

"The guys with Tri State were excellent. They not only installed our water filter, they also corrected some plumbing issues at our new home no charge. They seemed to really enjoy the science behind plumbing and so they knew exactly what they were doing. Communication was excellent and they were very friendly guys. I would recommend them."

"Terrence and his team did an amazing job rebuilding our screened porch after our old porch was destroyed by a tree during Hurricane Helene. We can’t wait to make memories on this beautiful porch!"

"I would absolutely hire them again. Superior customer service and knowledgeable technician. We had a "trouble spot" on our roof that we have tried to fix for years. Just could not get water runoff routed correctly so we had cascading waterfalls every time it rained. The technician took his time to evaluate the issue and figured out how to fix it. Great job. No more waterfalls!!"