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"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Reading all these reviews makes me laugh. Kent came to my home to pump my septic tank. He spent the first 30 minutes whining about the location of the tank, you know, like a little baby girl. He then proceeded to open my clogged toilet, turned to my wife (who has Crohn's disease), and exclaimed "EWW", you know, like a little baby girl. On his way out, he decided to get one last jab in on my wife who was feeling humiliated, embarrassed, scared, and frustrated, "Y'all need to quit eating all that Taco Bell." Now, I don't want to be too ho*** ** Kent; he's just a poor little baby girl who was forced into being a plumber and having to look at poopy. I truly feel bad for Kent, and I hope Mr. Rooters will allow Kent to find a new job that is more fitting for a little baby girl like Kent. He's a princess and deserves to be treated as such! Upon calling and speaking to a manager, I was informed that they would look into it and perhaps do some "retraining." I assume this retraining must consist of "Everybody Poops 101" and "How Not to Attack People with Chronic Illnesses for Beginners." However, I have the feeling that Kent "Little baby girl afraid of poopy" Clemons will not learn much, and it doesn't change the fact that I paid $1800 to have my wife heckled by a little baby girl disguised as a full-grown a** man. Find another plumber or request that they send out an adult and not a child, like Kent Clemons."

"Always showed up as promised and quality work! Greatful for their service"

"Came when they set up appointment. Did great work."

"If you are reading this review, I wish I could speak to you face to face and tell you (implore you) not to use Flaker Flooring for services. We hired them to install laminate hardwood flooring in our small condo in Keowee Key. We hired them based on decent prices and decent reviews. There were issues with timing and punctuality. The price was increased twice due to needing to to extra work to level (which we agreed to with no issue). Once the work was "complete" there were issues. There were missing transition pieces, missing pieces near the sliding glass door, missing quarter round in areas, and BUBBLING in the flooring. We adressed our concerns and transition pieces and quarter round were added. Upon final inspection the cuts to the wood, around corners, vents, etc were rough. There were gaps at corners that the quarter round didn't cover and there were bubbles/humps throughout the flooring. Never have I seen floors that are not flat. We were told by the contractor that there was nothing he could do and the floors would settle. These were there upon installation. Well, about 6 months later, the bubbles have become large hills in the flooring, and the floor is rising to the point where doors no longer shut because they scrape the flooring. When we called the contractor back out, he said he had no idea why that was happening and wasn't sure how to fix it. We had a reputable flooring contractor come out and inspect the floors. He said that without a doubt, this was an install error. The floors were installed way too tight. There is supposed to be space where the floor meets the wall. This is what the quarter round is there to cover. There was no space. The subfloor also had issues that we were never made aware of. The new contractor stated Flaker Flooring should have never placed floors without replacing the subfloor. There were no temperature or moisture issues present. Again, we never heard a word about it. We paid $7k to have the flooring replaced (as it was unusable) and the work redone. We have asked Flaker Flooring to simply refund their work, and they have yet to. The bottom line is: if you are looking for quality work and a contractor that has integrity and will stand by their work (especially if they make errors)... look elsewhere, and be sure their work comes with a warranty. Please don't trust the other reviews as we did. Please do not use this contractor. You will likely have to have the work redone."

"We had our water heater replaced by Plumbing Heroes LLC. I submitted an Angi request on a Saturday and got a response within a day. They came to evaluate the problem on Monday, gave us a quote, and were able to come back Wednesday to finish the job. They were quick and efficient. They answered all of our questions and provided excellent service. We will definitely call them for any future plumbing jobs needed."

"Excellent job"