Get matched with top carpet stretching pros in Mountain Rest, SC

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"OK - not really what I was expecting. That is my issue, I guess."

"Bill was great. His prices are fair and he was able to come out sooner than I anticipated. He did an excellent job and was thorough but fast!"

"Well my experience was the first day he came he had trouble with the sander he was on the phone for several hours and then he was working on his sander for several hours I mean it was a waste of time all of that then when he finally sanded my floor it seem to go okay but when he get down to styling it can you use some kind of buffer to apply the stain and the stain went all on my baseboards But on a lot of them and it went up like a half an inch to an inch in spaces I have my hair is a Great big cabin and the wood that they use was for like a real porous. And he said that he would tape it off. He got it all over my best boards even though they taped it And then he had me for a towel so I gave him And he stuffed them in the air conditioning events So no does or anything would come up and also knew that would go down in the vent. And got how off of my personal tower wreck And ruined them. I wasn't satisfied he left before I could get back so I didn't have a chance so I didn't have a chance to review his work. My husband took pictures from upstairs but you couldn't proceed with how badly the baseboards were."

"Tyler worked some days by himself and occasionally with one other person. He completed about a fourth of our new cottage framing and talked my sister in California into paying him half the contract and then left the job, He won’t call me back about refunding $2000 to my elder sister and he sent a slanderous letter defining why he left. He is a liar, a con artist and a thief. He is obviously experiencing dire financial stress. He has several bad reviews and I wish I had researched his company in greater detail. I’m debating trying to file financial fraud of an elder charges in hopes that it puts a stop to his thieving ways."

"Extremely unhappy with their business practices. They caused additional damage while tear out and treatment phase of water damage area in my house. They broke my fireplace hearth and told me they would fix that portion as part of their own expense. After 3 months of waiting for them to complete repairs, I decided to hire a new contractor and told them I only want them to fix what they broke. At that point, I was informed that per their policy, they are not required to fix what they broke. They then told me that they would give me a quote for them to fix what they broke. I find that quite ridiculous that I should have to pay for the damage they caused."