
Serving Mount Pleasant, SC and surrounding areas
Approved
In business since 2008
Free estimates
Warranties offered
"Charleston Painting Contractors contacted me and came out to address my complaints and the following day they spent the entire day repainting the areas I was unhappy with and cleaning up the paint splatters I had previously noted. Everything I pointed out was attended to without asking any questions and they thanked me for letting them come back out to make things right and apologized for my bad initial experience. A lot of companies would not do this so it meant a lot. They obviously care about their customers and the finished job and they want you to be satisfied. ORIGINAL: Overall I am happy with the results but there were a handful of issues I found afterwards. The good part is that the color looks great and the job was finished very quickly. I had a few issues with the finished work such as it looking like certain areas only got one coat of paint, despite paying for 2 coats everywhere. Places like trim and small gaps are easily noticeable that they only got painted once and the old color is visible through. The painters were also a bit messy. There are some paint stains on my unpainted brick and there were paint splatters on my exterior tankless hot water water that I had to scrape off with a credit card to get clean. Also, I requested the conduit to my meter not be painted and some paint got on them because of how close they were to the house. I asked if they could either finish painting them to hide the paint on them or clean the paint off and I was told it was water-based paint and I should be able to clean it off myself. Prepwork doesn't seem like it was done to the extent of what was promised. I was under the impression that everything would be caulked (all trim and any gaps) but I am finding areas that I knew needed to be caulked before the job and never were. Lastly, the job was supposed to be done on a Wednesday and a Thursday and on Thursday no one showed up and I received no phone call. It wasn't until I texted the woman directing the painting crew that she apologized and said her painter didn't show up so they would finish the job on Friday; she thought the office would have called me. I felt like because of this the last half of my job was rushed."





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