Get matched with top professional moving service piano pros in Johnston, SC

"Stay away from Budget Movers of Augusta, Inc. Their Google and social media reviews are fake or posted by internal employees to mislead customers. On October 5, 2024, they arrived 50 minutes late with no explanation, bringing no protective equipment or proper tools despite promises from the owner, Jim. Their careless handling damaged my sectional sofa, dining table, garage door stopper, and door knob, leaving me with $650 to $1,390 in repair costs. They also failed to disclose a mandatory two-hour charge, forcing me to overpay for an hour of unnecessary service. When I contacted customer support, I was met with empty promises, repeated excuses, and no resolution. No repairs, no reimbursement, and no accountability. I demand full compensation or immediate repairs. I also urge the Review Board to investigate their deceptive practices and recommend that the Better Business Bureau remove them from its listings. Do not trust this company. Do not hire them. Protect yourself."

"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"A year ago Tim Arbisi tuned our piano, I wrote a review then dated May 16, 2018. Tim scheduled the next annual tune-up a year hence, and right on time he showed up. From my experience contractors who work in your home don't do that, so conclude that his promise is his bond which significantly differentiates him from others who work in your home. I'm not going to repeat my observations of his chattiness, his professionalism, and just overall being an interesting person in this review as I've already done that. So here are some new tidbits that might help you decide on using his company. He has been selected by those at The Bell, The Imperial, The Miller, James Brown Theater as the go-to guy for tuning the pianos used by acts coming to those venues. Think Bob Dillon, Judy Collins, etc. Tim proudly stated he has picked up 2 more states and has over 1,000 clients. You might think with doing a piano tuning for Bob Dillon or a fancy Steinway Grand for somebody on The Hill in Augusta GA, that he would be less than enthusiastic about tuning your Baldwin upright (that's our piano). Nothing could be further from the truth. Tim conveys that you are the most important client on his plate when he is in your home. That is a rare behavior. I look forward to a year hence for our 3rd annual tuning. His price went up $10.00 from 2018, but I consider the investment well spent."

"In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”"

"Excellent service and care in handling all our furnishings. Two man crew worked tirelessly during extreme southern heat to complete our unpacking of 26ft. truck. Also retrieved a smaller load from local storage unit as part of overall job. I was so impressed, I hired the company 2 weeks later for a supplemental moving job with another load brought from out of state. I would highly recommend them. No billing or payment issues."

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."

"like to start out by saying that Art's son and 2 other men showed up and they were very polite and courteous. They were very hard workers and had some pretty heavy furniture to move. They carefully wrapped items in wrap and blankets. We were so impressed with how hard they worked that we bought them lunch and tipped each of them $60. They did leave some scratches on my Ethan Allen dining table but I did not mention that to the owner because I ended up having more serious issues to complain about. First of all they lost 2 legs that belong to a 4 legged chair. As requested by them we moved our own valuables including my jewelry box which had my solid 14-karat gold college ring in it. Unfortunately, I did not heed the advice in the contract and did not lock it up. I noticed after the guys left that the ring was missing. My husband and I searched the entire jewelry box and surrounding areas to see to see if it could have fallen out. My jewelry box has a special ring holder and none of the other rings were missing (costume jewelry). We immediately called Art and he acted like he took it seriously and he said he would check into the missing items and call us back. We didn't hear back from him for a couple of days so we called him back. He said he was on a move and check on it when he got back. We waited several days and no word so my husband called him today. He said no one had taken my ring and they had no reason to because each of the guys were paid $240 for the 12 hour move! (not including our tip) Really? $20 and hour to bust your behind in 95 degree weather and that's high pay? Then he informs me that they found 2 of the chair legs with no offer to pay for the replacement of the other 2. I said but we need 4! I told him I was going to give him a bad review and he starts raising his voice at me that he can't help it that 2 legs got lost in a blanket! It was THEIR blanket! Then he tells me he's sending his lawyer over here with the worthless 2 chair legs! Then he proceeds to brag and go on and on about all the millionaires he's moved and never had a complaint about anything. And his wife starts screaming in the background "call your lawyer ma'am!" Then they tried to call us back several times AFTER THE WIFE IS SCREAMING FOR ME TO CALL MY LAWYER. Excuse me ma'am, but when you tell someone to call your lawyer you are telling them you do not want any further personal contact with them. So you don't call them anymore. My husband texted them that he did not want any lawyer coming over here. He received a text stating that was understood and to have a good day. If I ever find that ring I will profusely apologize and revise my review but there's still no excuse the the missing chair legs and no offer for reimbursement and his wife screaming."