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Ace Maintenance & Repair

5.0

(35) Verified Reviews

Founded 2012 • With Angi since November 2014

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Emergency Services OfferedEmergency Services Offered
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM

Company Contact

116 Hill Dr

Johnston, SC 29832

Description

We are Ace Maintenance and Repair. We are a family-owned and -operated appliance repair service company that works on all major appliances and appliance brands, including Samsung appliances. Only $75.00 diagnostic fee. If a household appliance stops working or starts malfunctioning, there is no need to worry. Just call Ace Maintenance and Repair. We can come over and do the necessary repairs, replacing parts whenever necessary....

Verified Reviews

5.0

(35) Verified Reviews

Ratings Distribution

5

33

4

1

3

1

2

0

1

0

Rating Details

Price

4.7

Professionalism

5.0

Punctuality

4.9

Quality

4.9

Responsiveness

5.0

Read reviews by category

appliance repair (34)small appliance repair (1)
Showing 1-10 of 35 reviews
5.0

08/25/2021

Cale was extremely knowledgeable and professional. After finding the issue, he explained to me what was broken and gave me a fair price to fix it. He showed up on time and got it fixed in a timely manner. He also cleaned up after, which is why I give 5 stars because many contractors don’t clean up. I will be calling him again for my next appliance repair, highly recommend.

Description of Work
replaced damper door on fridge

Category small appliance repair

Cost $295

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/25/2021

Service Provider Response

Thank you so much for the review. Please Call me if you have any needs in the future. Thanks, Cale
5.0

05/27/2021

Caleb arrived promptly. The refrigerator was inspected and a replacement part was found to be required. The part was picked up by the technician and installed in short order. Everything was repaired and handled speedily and properly. Very satisfied with the work.

Description of Work
fixed ice maker which was making noise and not freezing properly

Category appliance repair

Cost $225

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/25/2021

5.0

11/04/2020

Took 4 visits to fix problem but it did get fixed and I wasn't charged except for 1st so that was good.

Description of Work
Dryer was not drying

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/04/2020

Service Provider Response

Thank you Ms. [Member Name Removed] for the review. Sometimes it does take several times to figure things out but I am glad we were able to fix it. We would love for you to call us in the future if you have any more problems. Thanks, Laura
5.0

09/25/2020

The tech was knowledgeable courteous and completed the job within a reasonable amount of time

Description of Work
REPLACED DEFROST SENSOR

Category appliance repair

Cost $190

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/22/2020

Service Provider Response

Thank you Mr. [Member Name Removed].
5.0

07/08/2020

Jeff spoke with me in the morning after I requested service the previous evening (late). Told him about our dryer, not heating. He requested a text photo of the model number/SN on the sticker inside the dryer. I contacted him the following morning via text, he texted back that he had the repair part and would be at my home within the hour. He arrived and work was completed within 30 minutes----new...

Description of Work
Samsung dryer stopped heating.

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/01/2020

Service Provider Response

Thank you Mr. [Member Name Removed] for the great comments and rating. We appreciate your business. Call us anytime you have a problem. Thanks Jeff
5.0

03/30/2020

Really great. Cale was prompt and thorough.

Description of Work
Repaired burner on stove

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/30/2020

5.0

06/01/2019

Great! Cale was on time, quick, and professional. He ended up replacing my ice maker. When it stopped working weeks later, he was ready to come back out. But he asked me to change the water filter, sent me a photo of it and told me where to buy one. I did, and my ice maker is working well!

Description of Work
Ice maker repair

Category appliance repair

Cost $244

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/01/2019

Service Provider Response

Thank you so much for your review. [Member Name Removed]
5.0

05/23/2019

Around six months after the warranty expired, the ice maker on our samsung refrigerator began to jam. It would do this about once a week every week. After a few months we stopped using the ice maker, switching to ice cube trays. We researched the problem and found a Technical Service Bulletin from Samsung describing how to repair this. The repair involves several steps including replacing the ice ...

Description of Work
Repaired the ice maker on our Samsung Refrigerator.

Category appliance repair

Cost $330

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/14/2019

Service Provider Response

We sure do appreciate the review.
5.0

03/29/2019

I was very pleased with the service. Cale came on a Thursday and had to come back on Friday with assistance since the evaluation was a two man job. He spent the time necessary to ensure he found the problem. After determining that the problem may be under warranty, Cale simply charged the service call fee and allowed me to follow up with the warranty. If it turns out that it is not under warranty,...

Description of Work
Evaluate Samsung washer agitation during wash but drum not turning during spin.

Category appliance repair

Cost $60

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/29/2019

Service Provider Response

Mr. [Member Name Removed], Thanks for the opportunity to work with you and thanks for the great review. Thanks, Cale
5.0

11/27/2018

The service was thorough and professional. Interaction was courteous and personable.

Description of Work
Washer/Dryer service

Category appliance repair

Cost $135

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/27/2018

Service Provider Response

Thank you very much for your review.

Services Offered

Appliance Repairs- Washing Machine, Refrigerator, & Dryer.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
No