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"Falcone is my go-to company for foundation repairs. I settled with them out of 3 bids, and they were the only company not to belittle another company. Eric and his crew kept everything peaceful and clean! We didn’t barely know they were here until the last day of work with some slight banging lol My floors are now beautifully leveled! The company was very informative and willing to answer any questions we had! Everyone who had their own parts in helping with our home were on time and very professional! From my understanding this is a family owned company and I’m glad we went with them! 10/10 would recommend! "

"Please see the earlier review (3/12) for context. I wanted to take a moment to share my experience with Mt. Valley Foundation Services regarding our sump pump installation. Overall, the team did an excellent job with both the initial installation and the subsequent repair of the discharge lines, which had come apart over time. They were professional, transparent, and truly seemed to care about the project. The only challenge I encountered was not with Mt. Valley Foundation Services itself, but rather with its parent company, Ground Works. From my experience, Ground Works has acquired many smaller foundation companies across the U.S., and it seems they may be struggling with logistical coordination. The call center they use is not very user-friendly, and I experienced multiple miscommunications and scheduling errors. Unfortunately, this puts Mt. Valley Foundation Services at the mercy of Ground Works' logistical issues. That said, I highly recommend working with Mt. Valley Foundation Services. My advice is to obtain the names and direct contact information of the service team when booking—this makes future communication significantly easier. Once I was able to reach the team directly, they went above and beyond to accommodate my needs. Living in a flood-prone area, I feel confident that the sump pump project they completed will be a tremendous benefit to our home and property. A big thanks to Danny (the manager) and his team for their outstanding work!"

"I'm very dissatisfied with this company as a whole. After giving my deposit, I was told they would be to my home on a set date and time. They didn't show up on set date and didn't call or text as to why no one showed up. After calling several times, the next day someone calls apologizing profusely but gave no reason as to why the workers didn't show up. When you finally get them to come, they start the project and then the cat and mouse games begin! They'll call and say they have to finish another project and would be there a little later and then call back because that other project ran longer than expected. It's now 4 months into what I was told would be no more than a week! Calling the company itself about what's going on or complain is absolutely impossible, if someone does answer the phone, they give you the run around. Parts of my electrical was messed up by their worker, I was told that they would take care of it right away. Lies, lies and more lies with this company!"

"They put everything back in order when they finished, cleaned the area, and you never knew they were there. They cared about my satisfaction with their job. I give them all 5* from the sales person, office staff, and team that did the work...they were all fantastic!"

"Super! Russ is a top notch user friendly and reasonable service provider- who you want for a friend. He was conscientious on time and did what he said ( and more) to get us ship shape. And the men he has working for him : Shaun/ Todd/ Jody / and Abraham were also timely kind respectful men who worked hard and efficiently being sure to do all - in an excellence - that we wanted . What a Blessing! Especially When so many service providers today - are so lax. Thank you Russ."

"I cancelled a job I put a deposit of $10,826.95 down for because the sale of my home fell through. I cancelled on June 13th and I still haven't received my refund as of 8/19. We have reached out on 3 separate occasions. My wife and I have been told different stories by different people as to what happened, but not much of it is adding up. After holding our deposit for over two months the manager said-- "We cannot do anything more to compensate you." Apparently, it is being overnighted this evening. Sadly, my advice is to proceed with caution. I give 2-stars because they apparently still have the money to refund me, it could have been worse I suppose."

"No problems at all and I've been using them for years."

"The job was assessed quickly and he immediately began working on it! His work was flawless and done with Professionalism! He was very knowledgeable about his Craft which put my Wife and I at peace knowing we had the right Person on the Job! To top it all off the Character of the Plumber was very Integral and Determined! He was very Humble and Focused which is why I would Definitely use there services again!!! Thank you Again!"

"After speaking with multiple companies we found that Lowcountry Digging not only met our budget but they also followed through with each commitment made. They were prompt to our initial appointment, on time with estimate, and exceeded expectations on completing work. Highly recommend and will use again for future projects."