"This was a customer friendly experience from the outset. The crew did a great job installing the insulation with making sure they also cleaned up prior to leaving my home. I would highly recommend them."

"I was impressed with the quality and skill of the crew, they knew exactly what to do and the result was excellent. I was extremely impressed with the quality of the insulation, and feel much more comfortable with my home! The foreman was excellent, very skilled, and the turn out was outstanding!"

"They did a reasonably neat job leaving a few small pieces of insulation under my home and a couple of wire supports in the grass/dirt in front of the access door. The installers came at the appointed in the morning and finished in the early afternoon."

"The process to remove the blown in insulation and the install of the foam was a 2 day process. The guys were efficient with their time and did a great job. I am happy with the results"

"I received the best estimate from Chris with Koala Insulation of the midlands. Chris guided me every step of the way from answering every phone call and every text message at any time. Chris was very thorough in his work and providing me the best quote I have received. I highly recommend Chris and koala insulation. I am very happy with my results and their work!"

"They did a thorough job and were on time, on budget, and on schedule. We had an existing attic space and a new construction walls done."

"Very timely response from Quinton. Appointment was on time. Very professional and experience. Insulation was done on time and fast. I have a question after initial installation and Quinton, his dad and the truck showed up on our next appointment (on time) to address my question. They were cheaper than other quotes I received."

"Showed up just as they promised they would and did a excellent job of blowing in more insulation into the attic just as we talked about then they removed all of the old insulation from the crawl space and installed new insulation as I had requested they bagged all the old insulation up and other items and hauled it off you could not ask for a better job than they did I would recommend this company to anyone wanting to do insulation work"

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"I like working with this company. Rob Blake, the owner, is very professional. I called him because a hot water heater problem had revealed that the foam from a 2011 job had not filled the cavity in the wall as thought during the 2011 job.  I did not know if this only applied to the water heater closet or to the entire cabin.
Rob's response to my call was "That's why you have a lifetime warranty!"  Wow.  Not used to that.  Rob came out the next day and crawled around under the cabin and poked wires into outlet cavities and showed me that the foam was only thin in the water heater closet, and given the construction of the closet, that made sense.  Rob wanted to schedule a return within a few days to fix the problem before the weather got cold.  I asked him to bid the top floor of my house to do at the same time.
The fix was free and the top floor of my house was 3200.  So altogether, I have spent $7100 with retrofoam, to insulate three houses; one about 750 square feet; one about 450 square feet and one about 4,000 square feet.  
As with the first job, the workers were polite, professional, hardworking and very thorough. They were very nice about things like taking down a bird feeder for me - not part of their job at all, and they were happy to help me with it.  They do have to come inside to listen for something when certain walls are being injected; they were always very polite, wiped their feet and so on.  They worked from 8 to 5 every day, and they did an excellent job of cleaning up after themselves.  The job was planned for two days but took three.  They were very inobtrusive with my renter whose water heater closet they redid.  In fact, they removed some fiberglass insulation near the water heater placed during the water heater repairs not only because it was ineffective but because the type that was there was a potential fire hazard (the paper side was near the water heater).  This is pretty typical of them; they have gone above and beyond on every job for me.  They really do work as if they were insulating their own homes.  Very nice.
The only almost-rough spot is that my cabin and my house had to be drilled right through the exterior siding, and after the holes were plugged, we needed to repaint the house.  The 750- square foot house needed to be painted anyway so I didn't mind, and I planned the big house job to coincide with a painting soon after because I remembered that from last time, and it also was due for a repainting.  Rob tells me that only five houses so far have had to be done this way; but I would ask him before the job if the house will need to be repainted as it would have been a pretty rude shock to not realize this ahead of time.  I understand that most jobs do not result in a repainting, this was about the type of siding we had on our houses.
In fact. Rob offered to supply the labor to restain the plugs to match the siding, but since we are repainting soon, we didn't see any need.
The insulation has been astonishingly effective.  Not only in retaining temperature, but also the houses are now so very quiet.  This has been an excellent investment in our house, and we are very happy with the outcome.  Also, this is a very professional, easy to deal with company.  


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