Get matched with top pool and spa technicians in Richmond, RI

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

"One of the best companies I have worked with has quality and good service."

"Steve was amazing. Having not had the air ducts cleaned for around 10 yrs I was worried that they would be in pretty rough shape. Amazingly not. The dryer vent cleaning was another story. The dryer had build up over time that the vent sensor was coming on all of the time. As the duct work was installed in an unusual method to begin with, Steve managed to piece it apart and resolve the clogs at the pinch points. Amazing service and professionalism from start to finish."

"as advertised"

"Wayne was very affordable and respectfull.Next day we had an issue ,he fixed immediately with no cost. I would recommend him."

"Contractor had good communication and the project went well on time as planned. He had to come back same day for a couple of things missed . I would give this an A rating but when I discovered the outside outlet that was replaced was not working I contacted the contractor who did not respond. I tried 3 more times in a year and even saw a coworker down the street and told him about the outlet but nothing was ever done to remedy this and I had to hire someone else to fix what was not wired correctly. I was really disappointed as this could and should have been taken care of. Had it not been for that I would have rated this an A in all categories."

"Requested work fully completed"