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"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"They were professional, and they did a very well job."

"Very bad customer service they do not return your calls . I DO NOT RECOMMEND USING THIS COMPANY YOU WILL BE SORRY. BRANDON IS THE WORST.."

"Craig came out to provide an estimate within a week of contact. He Surveyed the attic and gave recommendations on other considerations eg sealing recessed lighting. He walked me through the process and science. I accepted the quote and contractors were on the scene within 3 days! Completed the job, despite high temperatures. Cleaned up well afterwards. Really notice the difference already. Great job!"

"We hired this contractor almost a year ago to do various projects. The work was supposed to be finished in 10 days according to the contract. We are here almost a year later and there is still work that is unfinished. I paid Martin before all of the work was completed, and I can’t get ahold of him to finish the work now. The pipe still hasn’t been cut, and there is still a huge piece of concrete in our side yard. I’m not sure what to do now."

"I have lived in my house for two years, and have had problems with rooms that wouldn't get cool in the summer (despite central air conditioning), or stay warm in the winter. I had to move my bedroom after the first summer and winter, and could not comfortably sit for long in my living room. I replaced all my windows with triple paned ones in March 2020, which made little difference. I had PECO do an energy assessment of my home last spring. Home Energy & Comfort was on PECO's list of recommended contractors. I researched them further, and their reviews were impressive. I soon found out why. Gordon Clark, one of the co-owners, and a crew of three to four workers spent two days at my home in early June 2020. To make a long story short, they insulated everywhere that needed it (including the garage which is underneath my living room), air sealed gaps and cracks where needed, sealed up ducts, spray foamed rim and band-joist area, and did air seal blowing tests before and after the work. The team was always polite and respectful, and masked due to the Coronavirus. They protected everywhere they worked with plastic sheets and tarps, and cleaned up well afterward. They also did all the work to submit paperwork for rebates from PECO, and deducted the rebate amounts from my bill rather than have me wait for them. This has honestly been the best money I have invested in my home. The hot days have shown me the vast improvement in energy efficiency. I was able to move my bedroom back to the bigger room in the southwest corner, which is now very comfortable. An added bonus is the reduction of dust in my home. I am very happy I chose Home Energy & Comfort to do the work in my home!"