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"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"They were professional, and they did a very well job."

"My toilet was leaking. They responded super fast and offer emergency hours. Super nice, honest work, would hire again."

"Craig came out to provide an estimate within a week of contact. He Surveyed the attic and gave recommendations on other considerations eg sealing recessed lighting. He walked me through the process and science. I accepted the quote and contractors were on the scene within 3 days! Completed the job, despite high temperatures. Cleaned up well afterwards. Really notice the difference already. Great job!"

"We hired this contractor almost a year ago to do various projects. The work was supposed to be finished in 10 days according to the contract. We are here almost a year later and there is still work that is unfinished. I paid Martin before all of the work was completed, and I can’t get ahold of him to finish the work now. The pipe still hasn’t been cut, and there is still a huge piece of concrete in our side yard. I’m not sure what to do now."

"I have lived in my house for two years, and have had problems with rooms that wouldn't get cool in the summer (despite central air conditioning), or stay warm in the winter. I had to move my bedroom after the first summer and winter, and could not comfortably sit for long in my living room. I replaced all my windows with triple paned ones in March 2020, which made little difference. I had PECO do an energy assessment of my home last spring. Home Energy & Comfort was on PECO's list of recommended contractors. I researched them further, and their reviews were impressive. I soon found out why. Gordon Clark, one of the co-owners, and a crew of three to four workers spent two days at my home in early June 2020. To make a long story short, they insulated everywhere that needed it (including the garage which is underneath my living room), air sealed gaps and cracks where needed, sealed up ducts, spray foamed rim and band-joist area, and did air seal blowing tests before and after the work. The team was always polite and respectful, and masked due to the Coronavirus. They protected everywhere they worked with plastic sheets and tarps, and cleaned up well afterward. They also did all the work to submit paperwork for rebates from PECO, and deducted the rebate amounts from my bill rather than have me wait for them. This has honestly been the best money I have invested in my home. The hot days have shown me the vast improvement in energy efficiency. I was able to move my bedroom back to the bigger room in the southwest corner, which is now very comfortable. An added bonus is the reduction of dust in my home. I am very happy I chose Home Energy & Comfort to do the work in my home!"