Get matched with top patio repair pros in West Mayfield, PA

"Ray and the entire team were excellent! I had previously received an estimate from another company, but they used subcontractors for the actual work and this concerned me. Another company came out and took measurements, but never gave me an estimate. I got the feeling the job was too big for them. I was now really hesitant to trust anyone to do the work and wanted to make sure they were going to do it right. I went to the BBB and found Betterliving with an A+ rating. From the beginning, I felt comfortable. They explained everything, were more than open to additional phone calls to clarify any questions I had and gave me an estimate very quickly. While I knew the work would not be started for several months, I received weekly phone calls from Michele, so I felt informed the whole time. They even took care of the permit that was required, so I didn't have to do any paperwork, handle the fee or answer questions. Mike was great about getting the measurements and he let me know the work would not start until he made sure all of the pieces were available. Frank was super with the installation. He treated the entire project as if he were working on his own home. The payments were done over the duration of the project, so I didn't feel like I was handing over my money without anything in return. And the final payment was not due until I was satisfied with the work completed. The warranty provided on the materials was excellent. I'm happy I decided on Betterliving and have been enjoying my patio cover every chance I get! A long time dream is finally a reality."

"Pete and his crew initially started our project of concrete around the pool with retaining wall and patio concrete slab 9/2021. Few issues that arose no fault of Pete, was the slide dimension and walkway needed to clear the solar cover was inaccurate and not enough concrete was poured for both of them. That was the fault of the pool company for giving inaccurate measurements to Pete. Pete stated he would correct this problem and add more concrete so the slide could be anchored onto the concrete and add more concrete to allow a walkway on the side of the pool. Another issue that Pete was notified right away was the retaining wall was not high enough and runoff/rain water was flowing over the top of the retaining wall and through the retaining wall causing muddy water to encroach into the pool area. He initially stated that once landscaping was complete it would fix this. However that was not the case. He was again notified and he promised to raise the retaining wall to correct this problem, yet he never showed up and continued to ignore our calls. Third issue was the concrete lining the pool already started to crack off and was found at the bottom of the pool. Fourth issue was the top blocks of the retaining wall were damaged. Several portions of the retaining wall were carved into and did not appear to be brand new. He promised he would replace these with new. Yet, he never showed back up. Fifth issue, the concrete patio cracked within several months. Sixth issue, the additional concrete was never sealed and is also now cracked. To attempt to correct the the first issue, He staked the project out 10/12/21 completed around 10/25/21. His crew was using a stamp for the concrete and the stamp for the new concrete was off-centered causing the concrete to be noticeably abnormal. When he was notified of this eyesore, he actually stated he realized this mistake… didn’t feel the need to tell us though. He promised us he would correct this by removing the concrete and pouring new. He would tell us on a weekly basis that he was coming to correct this problem and then he would never show up. We would call him and text him and he wouldn’t answer or reply. We have all encounters documented for proof. December 2021 came around and he stated due to poor weather conditions, we would be the first customer of 2022 and that we were “on the books!” Spring 2022 came around and he would continue to lead us on and telling us that he will be there on specific days and then again he wouldn’t answer his phone or texts. He kept ghosting us and texting us what we wanted to hear… it is now 1 year later and it’s still not fixed. He continues to screen our phone calls and rarely answers. Due to this delay, we were unable to complete this project until all these issues are corrected. We are awaiting to complete landscaping and install fend around property until this has been corrected. We would highly suggest thinking twice before you agree to have this company perform work at your house. We are shocked by their unprofessionalism, lack of respect and lack of pride in their work. Their slogan is that they stand behind their work; however clearly this is not true. Hopefully, I am able to post photos to prove the extent of our situation."

"Better than expected"

"They did an outstanding job. They fixed my damaged driveway and sidewalk and did a new patio and they look great. I would definitely hire them again."

"Everything was great. Well informed, quality work and excellent service."

"Outstanding service! Roof/ Gutter/ Facia completed on time and within price range as promised. From the owner to the workers, all professional and courteous. Great Job"

"Went excellent!"

"Excellent service and workmanship! Would definitely use again!"

"concrete work was done very professional. due to weather took longer to get work started thus caused sorry notice to start but worked out for us. worked out would recommend."

"Zach mis measured a foundation on step #1, made the wood structure fit in the cheapest and laziest way. Concrete pillars were supposed to be hidden under the shed (I also supplied a drawing from another contractor to go by) and they now extend past so I am not able to just easily landscape around them as well as some of the brackets literally hanging off of the pillars. A couple of the concrete screws did not draw down all the way, a normal person would find out why and fix but nope they left it this way, pictures in the link!! The foundation was not square and it is to wide as well due to this mistake. I also had to shim multiple areas due to the foundation not being level. He promised to come back and help with some landscaping and some sort of flashing on the back to help hide the mistakes and most importantly keep water off the wood, I even had him give me a paid receipt saying he will return to help and then disappeared. I have linked pictures and a video of the terrible workmanship. Would not recommend. A follow up and help with some of the landscaping would have been very appreciated. { Removed google link}"