Get matched with top countertop and backsplash pros in West Lawn, PA

"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"TERRIBLE. DO NOT USE PAUL ALSTON. We waiting months for him to start the work. He installed the wrong in-ground fencing instead of the correct deck material. He's been promising to fix it for months. Now can't find him. He gives us the run-around. He messed up our deck. Picked the wrong materials. Every time the wind blows my desk fencing falls apart. Now he ignores our calls/texts. He promised to fixed it for months now. We paid around $18,000 for a deck that falls apart when the wind blows."

"They did a great job. Showed up early, kept me informed and completed the job as scheduled."

"Do not hire this company and Lowe’s should stop using them as a subcontractor. They do not care about jobs done through Lowe’s despite them being just as expensive. Got very expensive quartz countertops. They showed up last minute 4pm in a 12-4 window and rushed the project to finish it in just 45 minutes. There were several damages to the quartz and it looked awful. The guy pulled a bait and switch and said he could come back the next day. When I called I was told they don’t know why he said that and “have no idea where he is, he’s busy” and that I’ll have to take it up with Lowe’s. I certainly am taking it up with Lowe’s but the company that did the job and received the money should have a little more pride in their work. If you do go through Lowe’s in PA, tell them you don’t want Eastern Surfaces."

"Wlhat a great experience. I was researching granite and quartz counter tops and was getting frustrated with the price and poor customer service in my area. I then stumbled upon Alliance Granite and Quartz and was pleasantly surprised. The receptionist answering the phone was very friendly and helpful. I drove up to see their quartz counter tops and they were beautiful. The price was less expensive than any other quote I had received up until then. Two days later they measured my counter tops and two days after that they were installed. The entire process was a breeze. From ordering the quartz to the installation, Alliance was truly a delight."

"Work i hired this company for is not started at this time but,customer service and support has been outstanding to date."

"They never showed up to do the job."

"Great , Bob explain step by step what he was doing . After going through a crawl space and finding it wasn’t going to work he explained how he was going to resolve the situation and make it work that he can reach the pipes and insulate the pipes correctly! All this was done in my laundry room . They cleaned up so nicely no dirt left behind ! I also ask if Bob could fix the trim on our garage door and the trim on the garage roof when ever he had time . At the end of the day he took the time to explain all the work he did started with the laundry room explaining details then took me outside and showed me they fixed the trim on the door and garage roof ! I’m very pleased and happy with the work . Bob and his team went above and beyond . Bob and the guys are very friendly and professional will definitely hire them back . Definitely recommend these hard workers."