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A Personal Touch Cleaning Service, Inc.
Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,
About us
We are family owned & operated since 1985. When you call for your free personalized estimate, you will speak directly to the owners. This is NOT a franchise. Our award winning cleaners always arrive in uniform are all fully insured and bonded. We have Over 30 years experience delivering Affordable Trained Trusted Professional team cleaning. We provide all cleaning equipment and supplies required to clean all finished surfaces in your home. We offer discounts for recurring weekly and biweekly customers of six or more hours per cleaning. We offer many other specialized discounts including a first-time customer incentive,a large job rebate, and a special incentive for referring a new client. We also have partnered up with the charitable organization "Cleaning for A Reason" allowing A Personal Touch Cleaning Service the opportunity to deliver service free of charge to patients battling cancer. Just a few of our "Best of Awards" include The Prestigious Philadelphia Magazine's annual Editors Choice Award for "Best Overall Cleaning Company" in 2009 & 2010, The Times Herald's Readers Choice Award "Best of Montco" every consecutive year from 2008 until 2016, & The MainLine Media New's Readers Choice Award "Best of the Main Line" in both 2013 & 2014. We offer a 100% satisfaction guarantee on all areas cleaned by our Award Winning Cleaners
Business highlights
Emergency services offered
40 years of experience
Services we offer
& CONSTRUCTION CLEANUP., BI-WEEKLY, MONTHLY, MOVE IN/OUT, OFFERING WEEKLY, SEASONAL
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.138 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 16% | ||
| 8% | ||
| 5% | ||
| 11% |
Showing 1-25 of 38 reviews
Rachelle P.
Dec 2019
Very well. Arrived on time. Great job. Great attention to detail. Explained what they were going to do. Kept me posted through the job. Very satisfied.
Nancy D.
Nov 2019
Consistent good service over many years
OLUSOLA D.
Oct 2019
This did not go very well. Absolutely the worst $800 ever spent for a deep clean that missed whole areas, both ovens, light fixtures and many more. The crew was professional but just didn't do a good job of cleaning the space. They offered a one time redo of missed areas at 11am the next day which wasn't feasible and I haven't heard from them since. Spend your money elsewhere and save yourself the trouble.
Response from A Personal Touch Cleaning Service, Inc.
"We do provide follow up service calls if our clients are not satisfied with the service provided. Feel free to contact me directly so I can help resolve the issuss you had with the cleaning Ken Levito Owner"
L A.
Oct 2019
Very thorough, pleasant, caring group. Cleaned the corners and shined everything in the bathrooms including the shower doors and dusted carefully and underneath items as well as the outside of the cupboards and stove. They adapt to your schedule whenever possible and are pleasant to work with even during busy times of the year. They are great people-honest, caring and careful with your home. I would recommend them to anyone.
Alex P.
Aug 2019
I have called on this outfit quite often over the past few years. Ken (owner) has been very responsive to any issues. Jennifer in the office has been extremely accommodating with all my last minute scheduling needs as well as sending prepared professional cleaners. The staff has always been professional which makes it easy to communicate my specific needs. I have used them for my rental properties as well as biweekly service in my own home. I highly recommend these guys . The are great around my kids and pets.
Response from A Personal Touch Cleaning Service, Inc.
"Mr. [Member Name Removed], thank you very much for all of your kind words and support over the years."
Ellen N.
Oct 2017
Went well, no problems.
Richard G.
Jun 2017
Excellent job. Arrived on time, very professional.
Response from A Personal Touch Cleaning Service, Inc.
"Thank you so much [Member Name Removed]! I'm glad that we were able to help!"
Homeowner
Mar 2017
I used A Personal Touch the first time in March of 2013.
Sandy G.
Mar 2017
The service worked out really well. I'm still using them. They were here probably two weeks ago in March of 2017. They come every other week. It's about $220. They have three people who are here for maybe 3 hours. I don't really have a lot of price comparison because I haven't used another service. They have worked for me for a few years and they have not raised their prices. I would tell other they are very trustworthy, they show up on time, they're very nice people. I really don't have any complaints.
Response from A Personal Touch Cleaning Service, Inc.
"Thank you so much! We are definitely going to share this with all of our crews. We LOVE being able to help others and are truly grateful for customers like you!"
Steve R.
Mar 2017
They are a very good, professional company. They are responsive to our requests and concerns. Sometimes they are behind schedule, which I am sure happens with this type of service.
Response from A Personal Touch Cleaning Service, Inc.
"Thank you so much! We apologize for running behind. Notification for any delay is extremely important and we will make sure to keep you posted."
Barry M.
Mar 2017
Great experience - the crew arrived during the defined window, were very friendly, efficient and fast, and does great work. Very happy with the service and will definitely recommend to our neighbors.
Stephanie C.
Mar 2017
Great! Couldn't have been happier - my house looked wonderful. The women are friendly and punctual and the work is great.
Response from A Personal Touch Cleaning Service, Inc.
"Thank you so much for your kind words! We love hearing from our customers."
Gudrun A.
Feb 2014
I was very pleased with the service. The two people that came were accommodating friendly and did a good job at a great price.
Bonnie W.
Apr 2013
Poorly, see above.
The house needs to be re-cleaned.
The house needs to be re-cleaned.
Jessica S.
Mar 2013
I have been receiving monthly cleanings from A Personal Touch Cleaning for about 9 months now. I switched to them from another company whose quality had gone down hill. From beginning, I have been pleased with the quality and value of A Personal Touch Cleaning and they've continued to meet my expectations. Everything is orderly and fresh when I arrive home on cleaning day. So far, they've been very reliable, so I plan to continue to use them.
Katrina S.
Mar 2013
Cleaning is great. We let them know what we would like done and the team works their wonders!
Charles S.
Feb 2013
Excellent cleaning service that we've been using for many years.
They've never let us down--punctual, polite, and thorough. They will
listen to you and clean to your specifications, and remember your likes
and dislikes. Each cleaning team has a supervisor who oversees all of
the work and will redo things if you're not pleased. One of the things I
really like is that they're quiet--no chit chat with one another, no
music, etc. Jen and Ken (owners) are very responsive to requests and
get back to you promptly. Nothing has ever been broken, stolen, etc.
Highest recommendation.
They've never let us down--punctual, polite, and thorough. They will
listen to you and clean to your specifications, and remember your likes
and dislikes. Each cleaning team has a supervisor who oversees all of
the work and will redo things if you're not pleased. One of the things I
really like is that they're quiet--no chit chat with one another, no
music, etc. Jen and Ken (owners) are very responsive to requests and
get back to you promptly. Nothing has ever been broken, stolen, etc.
Highest recommendation.
Kelly T.
Jan 2013
The overall experience was okay. This was my first time using a cleaning service. The originally were suppose to be at my house at 10am. At 12noon, when they still weren't there, I did call and the office said they got held up on a previous job and would be there by 1pm. They did show up them. All 3 ladies were very nice and got right to work.
The only thing I wish was they would have called to tell me the crew would be late. But other than that, I would mostly likely use them again.
The only thing I wish was they would have called to tell me the crew would be late. But other than that, I would mostly likely use them again.
Stanley K.
Sep 2012
I think they are efficient and do a great job cleaning the house. They do however send different personnel from time to time to clean the house, and also they tell you the day of the appointment what time they will be arriving, instead of informing at least one day in advance.
Jennifer C.
Jul 2012
What a wonderful experience. I am so happy that I finally found a service that is professional, easy to speak with, prompt, and affordable. A mother at my daughter's summer program told me about A Personal Touch Cleaning Service, she has used them for years. I contacted them via their website. Jenn responded within minutes. She followed up with a phone call. She explained that a crew of 3 women would arrive to my house and they would clean for the length of time that I wanted. I could make specific requests. No other service has ever allowed that, they always have a list of what can and can't be done or they charge per job. I was thrilled to find a company that charges per hour instead of by the job. The women were so friendly and in uniform. Their cleaning was wonderful. They cleaned my ceiling fans down to my baseboards and everything in between. I spoke with the supervisor about my concerns and she handled all of them. Shortly after they left, Jenn sent an email to follow up. I immediatley scheduled the crew every other week indefinitely. The fact that I was able to communicate with everyone so easily and the cost is so reasonable, they are a breath of fresh air.
Ola M.
Jul 2012
I was very disappointed with this cleaning service. They did a really bad job. Did not even clean my bathroom floor (only bathroom in houseand hellip;I have pictures of how dirty it still was). Wooden stairs were not cleaned and had huge dust bunnies still laying in all the corners. I couldn't believe they could miss doing the stairs in such a small house. They seemed rushed and were not very good. They also left my garbage disposal running. I came home a few hours later and it was running the entire timeand hellip;which burned out the motor. I called to complain and never received a call back.
Response from A Personal Touch Cleaning Service, Inc.
"We dont have a record of you or your address in our database. please contact me so i can confirm our business and hopefully attempt to rectify any shortcomings Ken Levito Owner 610-525-0809"
Paul J.
Jul 2012
See grades. I would hire them again in the future.
MIRIAM V.
Jul 2012
unknown
Frederic B.
Jul 2012
They did a pretty good job. I would definitely bring them back if I needed to.
Chad O.
Jul 2012
It was good and bad. Their first attempt was left a lot to be desired. I was out of town at the time so I had my brother go over there to take a look at it. He said that it looked as if they hadn't opened the refrigerator or cabinets to clean. However, I spoke with them and they were prompt to go back and take care of it. They then did a good job.
Licensing
State Contractor License Requirements
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FAQ
A Personal Touch Cleaning Service, Inc. is currently rated 4.1 overall out of 5.
A Personal Touch Cleaning Service, Inc. accepts the following forms of payment: CreditCard
Yes, A Personal Touch Cleaning Service, Inc. offers free project estimates.
No, A Personal Touch Cleaning Service, Inc. does not offer eco-friendly accreditations.
No, A Personal Touch Cleaning Service, Inc. does not offer a senior discount.
Yes, A Personal Touch Cleaning Service, Inc. offers emergency services.
No, A Personal Touch Cleaning Service, Inc. does not offer warranties.