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"Gary remodeled multiple bathrooms for our remodel of an 1899 house. Although Gary was only contracted to support the bathrooms remodels, he also took care of the multiple other jobs. Gary brings a great craftsmanship to the project and has artistic perspective that help make the project flow and support in progress decisions. Gary took care of everything in the bathroom including carpentry, tilework, electric and plumbing. Also Gary took care of numerous odd cleanup jobs from other contractors (drywell finishing, wire pulling. ). Looking forward to using Gary in the future."

"The crew came to the house and modified their way of working to accommodate the tight work space. They were friendly and went above what they had to do by saving my flowers out of my flower bed before they began digging out the space. They answered my questions and explained how things were going. The company owner often checked in by phone and in person to communicate with me regarding the job."

"Very good!"

"I'd like to share my disappointment and frustration with the recent bathroom remodeling project that Install America completed for me. The project was signed on October 29, 2022, started on January 12, 2023 and was supposed to be completed within 1-2 weeks. However, the project did not finish until March 27, 2023, taking over 2.5 months instead of the promised timeline. This significant delay caused me a great deal of inconvenience as it disrupted all my life plans. Additionally, living on the construction site for 2.5 months was unhealthy and stressful, which exhausted my nerves. Furthermore, I was disappointed with the lack of from the assigned project manager. The project manager never called back to provide updates on the project's progress, which left me in the dark about the timeline for completion. To make matters worse, after agreeing on the cost of the project, the salesperson added an additional $10K, referring to the fact that something was forgotten. This is unprofessional and unfair. Quality and quantity of work performed does not match the cost of the project, and I feel that I am being overcharged for services that were not adequately provided and while I have attempted to address my concerns with management, I have been met with resistance and have not received an itemized bill that justifies the charges. In response to these inconveniences, Install America graciously installed two additional niches (that were already in the contract), which is not adequate compensation for the stress and inconvenience caused. The $500 compensation was also insufficient. Overall, I am extremely dissatisfied with the service provided by Install America. I do not recommend Install America to anyone. Stay away from them. Eugene"