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"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"Logan and Ben were awesome. Logan came to clean my dryer vent and realized there was more of a problem. They ended up replacement the full vent pipe throughout my basement ceiling. They prevented me from having a major clean up job. My vent pipe was full of water which could have burst at anytime and caused a major leak into my finished basement. They were polite, clean and very professional. They updated me every step of the way and completed the job the same day. I would highly recommend them to anyone that needs this service. "

"Found problem with dryer venting system while doing the dryer vent cleaning."

"They were very quick to call, give me a price and came out to take care of my vent within the week."

"Air Duct Crew did a great job and I REALLY appreciated the guys that showed up to do the job. Very nice and professional, had no concerns about them at all."

"I had a pretty poor experience with Ralph. I called him to come out and do an estimate after we had flooding in our lower family room and I had some drywall, trim, and carpeting ripped out. He promptly came out to do the estimate. He gave a great quote price and a 3-4 day timeline. I was excited to get it done and have my room back together before Thanksgiving. He first came out the second week in October. The drywall and spackling was no problem. He took a couple stabs at my steps and I could tell he didn’t want to refinish them. He actually told me it was more work than he wanted to do. Well he finished his job the week after Thanksgiving and my steps never got finished. Now I either have to find another contractor, try to do it myself or cover them with carpeting. His work on replacing the baseboard trim was horrendous. There’s gaps between the trim and the floor and the trim and the wall. He did a crappy job at caulking in between and at covering the places where he connected multiple pieces together. He finally finished the job after Thanksgiving - after moving on to someone else’s priority job and then coming back to me. I am HIGHLY DISSATISFIED with the work. In places, it honestly looks like something I could’ve done myself if I had watched a YouTube video. He made me feel like an inferior customer on several occasions as if our job was not important enough for him. I would not recommend his services to anyone I know."