Optim Air USA

Project went very well. Arrived early, very professional and explained what he was doing and why. Vent ducting was actually in pretty good shape even after 15 years. Returns were quite dirty. Dryer vent desperately needed cleaning. The pile of lint he pulled out filled two 5 gallon buckets. Drying time has been cut in half.

Very professional

Tom was great and the service he provided was excellent. Kathleen

When I called to schedule a dryer vent cleaning I was able to get an appointment within a few days. On the day of service, the technician arrived in a timely manner. He was courteous and extremely helpful in explaining what he was doing. After cleaning my dryer vents he showed me all of the lint that was extracted and gave me some tips on how to avoid fires by scheduling regular maintenance. I appreciate his help especially since I recently moved into the property so I wasn’t aware of the maintenance that had been performed prior to me owning it. Great value and excellent service!

Very thorough and professional. We are very pleased with the work and would definitely hire again.

The owner was the one who came out to do the work. He said the clog was very dense, but he was able to clear it out.

Very satisfied with the service. They were here on time and was very professional. The carped was just change before they came and they leave it very clean.

The serviceman arrived on time, worked diligently and did an excellent job. He was considerate concerning noise issues of equipment while I was on the phone and engaged in a meeting in my home.

It worked out fine. He was a real nice guy. He had to come back a second time. I would recommend him. He was professional, friendly, worked hard, and very adaptable. I think it took him about 2 to 2 and a half hours to complete. He did what he said he was going to do and he did it well. The next day they dryer vent would not close and he came right out.

Excellent job.

Very friendly and professional. Job was thorough.

Horrible experiance.

On time and apparently a good job. Courteous and responsive.

Work performed and customer service were outstanding.

excellent... it was pointed out during the cleaning that there might be something amiss in the connection... and sure enough there was,, although could not be addressed at that time due to needed materials .. two days later returned and fixed perfectly.. I now have the safety and comfort of knowing my house will not burn down.. great great job

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The service technician was prompt and very professional. He Isco reed that the hose,which goes across our attic, had come apart. He took the time to discover the problem and fixed the problem under challenging circumstances. I will definitely use Optim Air USA again

He was friendly, courteous and clean everything and sanitized very well!

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Went fantastic. Kathleen started the experience by phone. Reached out for a quote by a third-party website. She returned my call immediately. Was no pressure as I was first looking simply for information. Carefully explained the cleaning process and gave a easy calculation to estimate the total cost based on number of vents. Offered me discounts I was not even aware of. 

Tom was wonderful on the day of service. Extremely profession-took care with his equipment in our home (hard-wood floors) and made fast friends with our two-year old. Worked diligently and efficiently. Did not over-charge for basement vents that he was able to clean from higher floors. Cost was very fair, given that the job was larger (single-family home, three-floors with ~20 vents/returns). Payment was easy by credit card. We are thrilled with the results, especially with a new baby on the way. Great service and I would give my highest recommendation. 

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