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Carpet Cleaning questions, answered by experts

Typically, you should avoid using a traditional carpet cleaner on Oriental rugs because the chemical makeup of carpet cleaners can damage the rug’s natural fibers. You can, however, opt for a neutral pH cleaner, which can do a decent job of cleaning the carpet without damaging it. Always test whatever cleaning solution you use on a small, hidden spot of your rug first. That way, if any damage occurs, it doesn’t totally ruin your rug.

A mild skunk smell in your house can last up to three weeks, dissipating over time with proper ventilation. However, if you leave stronger smells untreated, they can last for months or years, becoming more difficult to remove the longer they sit. This is especially true of odors that have seeped into fabrics such as clothing or furniture or those in your pets’ fur.

The best way to fix carpet matting is to start by vacuuming thoroughly in multiple directions to lift the flattened fibers. For more stubborn spots, apply moisture with an ice cube or steam, then fluff the carpet using a spoon, comb, or carpet brush. A blow dryer or warm iron over a damp towel can also help restore the carpet’s texture. For deep or widespread matting, a professional cleaning is your best bet to fluff your carpet back up to its former glory.

The time it takes for a professional to clean upholstery varies. For a single piece of furniture, you can generally expect the process to take between 30 and 60 minutes. However, the duration depends on the item's condition and material. Cleaning small, isolated stains may be quicker, while heavily soiled or delicate antique furniture could take up to three hours. For a room full of furniture, the process might take a couple of hours. Your cleaning expert should be able to provide a more accurate time estimate before they begin.

No, it works best under synthetic carpets in high-traffic or moisture-prone areas. Avoid using moisture barrier padding under natural fiber carpets like wool, which need air circulation. The barrier can trap the moisture against natural fibers and cause problems. Also, you can skip it in low-risk areas like upstairs guest bedrooms, where the extra protection often isn't worth the added cost.

The Sharon, PA homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.