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"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"They did a great job"

"Excellently . If I had to rate them from 1 to 10, I would give them a 20. I can not recommend then enough. Very happy with every aspect. 5 star rating for: availability, promptness, communication, professionalism, reliability, cost. They will be on the top of my list for any occurring need in the future. Thank you."

"Mike Trotta (the owner) came and removed my deck personally and was great to work with. He was prompt and reliable and had the deck removed and hauled off to the city dump by noon. His asking price was extremely reasonable and he was very quick and cleaned up all of the deck plus removed the anchoring beams even though they were concreted into the ground. I was extremely pleased and would recommend his company Viking Earthworks to anyone looking for similar services!"

"Wonderful skilled work. This product allows us to still remove large items out the basement door and it solved the problem of the floor drain clogging with debris and ice. Looks attractive on the outside."

"From the moment Brian responded to my Angie’s list request, he presented himself to be extremely friendly and professional. He was very familiar with the type of water in my area and immediately gave me a very reasonable quote. He conveyed trust, integrity, and knowledge in our first conversation. Yes, I liked him right away! We set up an install date and time, he called the day before, and he and his son were right on schedule. There was a bit of a problem in the set up of my house, but Brian worked around it and figured out a way to make it work. I have been wanting clean water throughout my house for a long time, not thinking I could afford it. I had filters everywhere. Working with Brian was a great experience. I couldn’t be any happier and satisfied with the quality of the water running through my house now…it’s like night and day, the freshest, cleanest water coming out of every faucet!!! I had many questions and Brian was a phone call or text away, he responded immediately and was so very patient explaining all my concerns. He is very knowledgeable about water treatment and I would recommend Spring Rain and Brian’s quality, caring service to anyone looking to upgrade their home with clean fresh water!!! Thank you so much, Brian, for improving my quality of life!"

"Tru Basement Waterproofing employees are excellent. All of them were very professional, prompt and responsive to all my questions. The workers explained everything they were doing each step in the repair. Jose and his crew were outstanding and my basement was cleaner when they left then when they arrived."