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"great job"

"While the quality of their work was very good, someone needs to screen the contractors for fair business practices. My "pro" forgot to mention that when I paid my bill with my debit card, there was a 3.75% surcharge for the "convenience." Cost me over $50 and when I brought it up all they had to say was "whoops, sorry." Also, I was being charged by the hour. I ended up paying 2 guys at $75/hour to stop by and pick up a few things at the store! $150 for picking up a few supplies?! Had I known, I would have gone and bought the stuff myself!"

"I had a covered screened in porch added to where my old deck was previously. Daniel does excellent work! He is very respectful and responsive! He is very knowledgeable and helps to direct the project to get the best results. Highly recommend his services. Here are before and after pictures"

"They did not even complete half the work they said they would. And the work they did do was incomplete and the look absolutely terrible and unacceptable!! When I complained was told my opinion did not matter. However they got full payment for half the work and was terrible work at best!! Do not use these guys you are wasting money!!"

"Having bad experiences working with other contractors in the past, I was nervous to hire someone else to perform a much needed remodel to my 15 year old bathroom. Thankfully, I’ve come across Kish and she was able to exceed my expectations. She was very thorough throughout the entire process from start to finish and was extremely on point focusing on the details of the finishings I wanted. I received so many compliments from friends and family! I’m looking forward to hiring her to perform my kitchen remodeling next!"

"I'd like to share my disappointment and frustration with the recent bathroom remodeling project that Install America completed for me. The project was signed on October 29, 2022, started on January 12, 2023 and was supposed to be completed within 1-2 weeks. However, the project did not finish until March 27, 2023, taking over 2.5 months instead of the promised timeline. This significant delay caused me a great deal of inconvenience as it disrupted all my life plans. Additionally, living on the construction site for 2.5 months was unhealthy and stressful, which exhausted my nerves. Furthermore, I was disappointed with the lack of from the assigned project manager. The project manager never called back to provide updates on the project's progress, which left me in the dark about the timeline for completion. To make matters worse, after agreeing on the cost of the project, the salesperson added an additional $10K, referring to the fact that something was forgotten. This is unprofessional and unfair. Quality and quantity of work performed does not match the cost of the project, and I feel that I am being overcharged for services that were not adequately provided and while I have attempted to address my concerns with management, I have been met with resistance and have not received an itemized bill that justifies the charges. In response to these inconveniences, Install America graciously installed two additional niches (that were already in the contract), which is not adequate compensation for the stress and inconvenience caused. The $500 compensation was also insufficient. Overall, I am extremely dissatisfied with the service provided by Install America. I do not recommend Install America to anyone. Stay away from them. Eugene"