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"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"He did a very good job. There was an issue but he came back and corrected it and wanted to make sure it was done to my satisfaction."

"Mast Roofing & Construction View all Mast Roofing & Construction 4.9 (449) Roofing contractor in Berks County, PennsylvaniaOpen OVERVIEW PRODUCTS SERVICES DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Reviews from the web Facebook 4.9/5 80 votes angi.com 4.8/5 87 reviews HomeAdvisor 4.7/5 42 reviews Google review summary 5 4 3 2 1 4.9 (449) Reviews All inspection47 pictures27 estimate25 informative22 +6 Sort by Most relevant Newest Highest Lowest SAM M 2 reviews·1 photo Working with Chris to come up with a strategy on the repairs needed to my specialized tile roof, was beyond exemplary. Not many companies have the experience Mast does with this roofing system and Chris was instrumental in finding … More Photo 1 in review by SAM M Ashley Wakefield 2 reviews·6 photos 7 months ago Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had the unfortunate experience of being scammed by someone who created a fake website, roofing license, and company. We were trying to save money and went with the lowest quote. Learn from our mistake! He nailed shingles and sprayed … More Photo 1 in review by Ashley Wakefield Photo 2 in review by Ashley Wakefield Photo 3 in review by Ashley Wakefield Photo 4 in review by Ashley Wakefield +3 Mast Roofing & Construction (Owner) 6 months ago We're sorry to hear about your previous experience, but are glad that we were able to assist you with the project! Thanks for sharing photos as well! Stacy Gibbs 2 reviews 2 months ago Keith was very professional and informative about the services and the product being used to replace my roof. He made me feel comfortable and confident to use their company to take on this very important task of replacing my roof. I was … More Mast Roofing & Construction (Owner) 2 months ago Thank you for the wonderful review Stacy! So happy to hear you've had a positive experience with our company so far, and we thank you for trusting us with your home. Brian Strouse 1 review 2 weeks ago NEW Was very nice and punctual. Laid out all our options very good. He was very well educated on all the aspects of doing the roof. Showed us a few options we didn't know about but liked. A very pleasant experience. No pressure. Highly recommend him and his company. Mast Roofing & Construction (Owner) 2 weeks ago Thank you Brian! We're pleased to hear that Erich was able to provide insight and options regarding your roof. We look forward to working with you! SAM M 2 reviews·1 photo Working with Chris to come up with a strategy on the repairs needed to my specialized tile roof, was beyond exemplary. Not many companies have the experience Mast does with this roofing system and Chris was instrumental in finding solutions, like removing the existing tile over the garage pent roof to be used for the various repairs on the main roof, so the repairs used the same color and didn't scream that it was a repair. They don't make these terracotta tiles anymore (mine look like cedar shake), so cannibalizing the garage roof was the perfect call. Now we have extra for future fixes. The new asphalt section is barely noticeable from the street that it's different from the main roof. Thank you to Chris and the rest of the team they were such a pleasure to have working on the house. The pride they all took in their jobs was clearly evident."

"I called yesterday because we had a watermark on our ceiling and were afraid our roof had a leak. Tyler came today, inspected our roof, and fixed what he thought was the problem. He was professional and knowledgeable and didn’t try to sell us a new roof like some roofers automatically do. This company put on our roof many years ago, and we have not had any problems with it. It also recently put on a new roof on our son’s home, as well as his neighbor’s home. We would definitely use this company again."

"The estimate was thorough and fair. They scheduled the work quickly, and completed the job neatly, quickly, and respectfully."

"It was very good."

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"Brian's guys were great. I needed the length of the garage drywalled after a flood in the garage forced me to remove all the wet drywall. He put in mold/water resistant green drywall in less than a day. He was working several large jobs and I expected that he would make me wait, but he didn't. He fit me in almost right away, did the work on a Saturday so I wouldn't have to miss work, and did a great job. He made me feel like my project was just as important as any huge job. I would hire him again for any other renovation at the house. Thanks Brian and Steve."

"No they didn't do work promised in fact salesman lied tech lied branch manager Rob insulted.and called me a liar. Service was cancelled because of subpar work and they refuse to refund 5500 dollars. They came passed over most areas spent 40 minutes in a 3 family home and it's costing 5500 dollars. Called better buisness bureau, and had to hire a lawyer to recover stolen finds. We have been swindled by this company at a time we needed help. Very dishonest company. Do yourself a.favor go elsewhere. "