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"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information [email protected] Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"The tech James installed our electric furnace for the price we were quoted for. No hidden fees, Im very satisfied,"

"I have kept calling trying to make sure that can fix the fence but always had the same answer" he is not available" or "I can schedule the appointment in two or three months". and did not provide any type of resolution. If you had a business you had to take care of your customer"

"Matt is awesome! He came down super fast to help me fix a part on my furnace and get my heat going after 3 days without heat. He works the hours that no one else will. He is very affordable, friendly, professional, and knowledgeable. I highly recommend him for all of your HVAC needs. "

"I had left a review on here back in 2020 about my issue with their service. I did have the charge to my credit card taken off. That usually takes a good 60 days. All of a sudden I started getting bills again . I talked to the owner today and he assured me he would get this straightened out. I have been getting oil from them so long that I actually still had Steve's cell #. He was just starting out and you didnt have a office to call in to. I have never had a problem with their oil quality, timely delivery and respectful drivers. My only issue was the poor service I recieved for what was suppose to be a cleaning. I hope to continue using Dixieland. P.S. It pays to keep the cell #'s of the guys who are just starting a business. You may need it down the road when they get big. Steve also assured me the employees , who tried to cover there error at the time, were dealt with accordingly. I would rate a 5 star, but will be waiting to see if the billing has been adjusted accordingly."