Get matched with top grill repair technicians in Menno, PA

"The technician showed up for the diagnosis the day after I called and then required a credit card to order the parts and schedule the repair (total over 600 dollars, most of which was for the repair and not the part which cost under 200 dollars). However, they were totally unreliable. I was leaving for 2 weeks but no appointment was available the week before my trip. So I scheduled the appointment 3 weeks later. On the day of the appointment the website said the estimated arrival time was 9:30 AM. Nobody had showed up at 1 PM so I called their help number multiple times throughout the day and every time I called I was assured that the technician would be there before 5 PM. The last time I called was at 4:40 PM and while I was on the phone with the technician who continued to insist the repair person would show up, I received a text that the appointment was canceled (15 minutes before the close of the window). Nonetheless the technician said the text might now be correct and I would receive a call within an hour to update me. Nobody ever called. I had already provided payment for both the repair and the part so I rescheduled the appointment for the earliest possible date which was 4 days later. It is now 2 PM on that date and I have received no texts and nobody has shown up. I called the number for the support staff and got the same run around. I was told again somebody would call me within an hour to verify the time of arrival. I have been waiting but nobody has called. They insist there is no way to call the repair person directly and I just have to wait. I will never use this service again and I think it is a scam where they extract payment and then keep not providing the service."

"We purchased a new Wood Stove from Creekside to replace the Coal Stove that was in our new house. The crew showed up on time, removed the old stove and installed the new one in an amazingly quick manner. Everything works perfectly. They even cleaned the chimney. Since the Coal Stove was relatively new ( we just don’t like Coal), Creekside put the Stove in their inventory and sold it on consignment for us. What a great group of people! Would definitely recommend them and will definitely use them in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"