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"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"It went very well, they were very prompt put the roof on within 1 day they cleaned up very good."

"So happy we found Inch by Inch Construction. Andy and his crew recently constructed an addition to expand our kitchen, make a workshop off of our basement and expand our deck. Each day they all arrived on time with a positive attitude and commitment to do quality work and leave the work areas clean and organized. We were never worried about them in the house while we were away. Everything they did was done professionally and to the highest quality. Their workmanship is exceptional. Very easy going and always available to answer any questions. Extremely helpful in that they made suggestions to make our project even better. Andy kept to the budget and the timeline. Inch by Inch even has their own designer. Danielle is amazing! Very knowledgeable and easy to work with. In fact, we trusted her so much that we left her design and choose everything for our kitchen. Our kitchen is a dream! We never imagined having a kitchen like we do now. Danielle is the Joanna Gaines of Lebanon! If you are looking for a reliable and honest team who takes pride in their work and truly values and respects their clients, then Inch by Inch is the company to call. If we ever have any future projects, we will be calling Andy once again."

"We were very happy with the work done! The crew was polite and respectful of our property. We really appreciate the clean up and their attention to detail."

"All of the job was discussed up front via chat. The 2 men arrived on time, and actually did better than I expected, because they included some additional trimming on the property - at the previously agreed price. Excellent service. I will strongly consider using them in the future."