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"Absolutely professional. I would recommend them to anyone. Timely, courteous and explained everything so we could understand what our electrical problem was and how to correct it."

"$100,000 in damages! This company completely ruined our home!! RMS was hired to finish our modular home - including decks, metal roof, HVAC, plumbing, electrical, finishing work, & construction of block basement. The results were not just disappointing, they were catastrophic. Licensed contractors who have inspected their unfinished work have estimated over $100,000 in repairs & reconstruction. We have spent thousands on a lawyer after begging them to make it right, but they've refused to take responsibility of their negligence & are happy to have us spend more money trying to take them to court. Our horrific experience with RMS has devastated our family financially & emotionally. We have extensive photo & video evidence supporting every claim. AVOID THIS COMPANY AT ALL COSTS!!!"

"After many years of dealing with a damp, leaky basement and all of the headaches that come from it, I finally had enough and called AquaGuard. Everyone I spoke with from the first phone call into the office, to the owner Tom and crew were great! The install crew of Shawn, Clyde and Aaron are quite a team! They took care of my home like it was their own. They were professional, knowledgeable, friendly and efficient. I can't say enough about what a great group of people they are. My basement has never looked or smelled this good! I was embarrassed to have people see it before. Now, it is beautiful! The system has performed like a champ during the last several heavy rains and if you looked at my basement now, you would never know what a mess it was. Before, I was sopping up water, embarrassed by ugly stained walls and dealing with musty awful smells. Now, I enjoy going into my basement. I have peace of mind that my basement and home are protected. The price I paid for the service was very reasonable and well worth every penny. AquaGuard's reputation proceeds them. I read all of the wonderful reviews and can now add my own glowing review! Give AquaGuard a call! You will not be disappointed!"

"We had several issues when working with them on the installation at the beginning of the summer that were attributed to a sudden change in staffing. Understandable. Then following the install we had to have them return because the screen for the door wasn't aligned correctly. Aggravating, but not the end of the world. Now just a few months later the door is making a loud clicking sound just before it closes. It's louder than the ancient metal-framed door we replaced. We scheduled service for earlier this week and they never showed. We called that evening and didn't receive a call back until three days later. During that call there was no apology and no explanation provided until I asked why they never showed. The excuse this time was a new scheduling system. Because I wasn't available at a time that was convenient for them, we're stuck waiting another two weeks to have someone look at it. Very disappointing."

"Mike and his crew were fantastic to work with. We had a variety of projects that were interconnected with replacing an old driveway, and they handled all with great expertise. Communication and responsiveness was also excellent. We've received numerous compliments on the quality of the work. This is the 2nd time we've worked with this company and have been very satisfied both times."

"We were kept up to date on all parts that needed ordered and the job went great!"

"We were extremely happy with the service, installation and quality provided by Pella of McMurray. We dealt with Rob Culbertson. Rob was superb to deal with in many aspects. I highly recommend selecting Rob to handle your needs. The installers were professional, respectful and diligent. They worked hard under cold conditions. They were cognizant of their cleanliness too and swept up frequently. The fiberglass windows and doors look great and I examined them thoroughly. My neighbors have been complimentary too. Try Rob Culbertson and Pella of McMurray for your needs."

"The salesman recommended a surface drain in the back yard to keep water from comming into the house. They dug with shovels but did not follow a chalk line resulting in an unbelievable jagged mess filled with stone. I cannot cover it so I have to look at this mess everytime I want to go out into my back yard or patio. Not to mention how difficult it is going to make lawn mowing. Then they connected and buried a rainconductor hose going down the side of the house to the front yard. Heaped rock and clay and dirt, literally heaped! Threw grass seed and straw on top and called it a day. Called managment and was told by a supervisor that this is how they do it, "we don't did straight lines" our yard looks like a war zone. Customer service does not exist, once they have your money you are history."

"Do not do business with this company, they do not stand behind their word, their installers, the office staff is rude and condescending, and the owner speaks to customers like a gangster, literally. "His response was you signed a contract." (Watch the movie Used Cars from 1980 that is the type of service you will get from Superior Window) To share some light on this experience. I ordered 8 windows total. Out of those 8 windows, two were bathroom windows, and were supposed to be obscure due to their location. For example the window in the master bath faces my neighbor's deck, they have a perfect view of the soaking tub and shower. On March 20th, 8:33am I had a conversation with the installer, I noticed all of the windows on the truck were clear, and indicated to him I did not want the bathroom windows installed, they were incorrect and should have been obscure. The installer told me that he would get with the office after he was done for the day, and that he would install the other windows in the meantime. The second day I spoke to the installer about the windows he said they were going to order the correct windows, he was going to install the ones that were there and then someone in service would come and swap out the clear windows for the obscure once they were made. All of which I explained to the owner Lou. He told me that the installer doesn't even work for him, he is not part of the company and that I signed a contract. He then began to tell me that he was recording the conversation when I referred to him as a scumbag, and that he was going to sue me for "slander". If I might add in the state of Pennsylvania unless both parties consent recording is illegal, so be VERY aware of that."