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"Did a great job, and good people to work with"

"DO NOT USE THIS COMPANY. They came out to complete a soffit/ trim/ gutter job. They forgot a portion of what was supposed to be completed, the work they had completed was horrible with some end pieces not even closed off, if it was closed off they just used huge amounts of caulk to cover it. I called to tell them how bad it looked the next morning, I was asked to email pictures to be called back with “I’ve never seen a job done like that. I’m sorry, we will get a new crew out to redo the job.” Schedule the install to be done Saturday July 5th to only receive a call that their truck broke down (an hour after they were scheduled to be there) and they wouldn’t be there until later that afternoon or the next day. 7:30 Saturday night I get a call that they weren’t going to be able to make it due to the truck not being fixed. Rescheduled it for Saturday July 12th, we had already taken 3 days off of work between my husband and I for this job. I just got a call that they were wanting to move the install to July 11th using the same crew with no project manager scheduled to be onsite after I was promised a new crew and a project manager onsite due to HOW BAD THEY DID THE FIRST TIME. I was met with attitude and being told they would be there tomorrow with the same crew and they would “try” to have a project manager onsite. I was originally working with a nick who made all these promises and told me everything was set up and would be fixed, to find out today none of that had been set up and he would be out for a few weeks due to a family emergency. I understand he couldn’t control an emergency, but to be lied to repeatedly then passed off to another project manager that is rude. I will continue to spread word about how horrible this company is and not use them so no one has to go through the headache and hassle we did."

"I will start off with the initial dealing with MHI Roofing in Bethel Park PA. Our Condo Community had all the roofs on 6 buildings of total 39 units re shingled in June of 2024 to the tune of nearly $140,000. They were fast and efficient. However, a few weeks down the road we had some issues with items that should have been done as requested. Called the Site Supervisor, Cam Kinnee, submitted the service request, and it took over a month to get this service done and completed. A few weeks later, we had heavy winds and a flue cap blow off, mind you, these flue caps were original from 1974 and were in horrible shape. They should have been replaced, but MHI just painted the old ones. So, I contact Cam Kinnee again, he schedules service, this took another month to get this taken care of, or so I thought. Fast forward to January 2025, some winds blew another flue cap off, I contacted Cam Kinnee once more, he was unable to do anything, as he was in a training class. During my wait for him to return my message from Jan 22, 2025 to Feb 3, 2025. Still not service on the first flue cap by the way!... March 11, 2025 another flue cap on another unit had blown off. I contacted Cam once again, he said he would let his office know. I get a response from Cam informing me that he no longer works for MHI Roofing. Since then I have called MHI numbers about 20 times at MHI Office in Mt Lebanon, I have left messages, no returned calls, no one answers the phone... I am so frustrated with MHI. If you plan to use this company... Please reconsider... Once they have your money they do not service their work! Very disappointed! BEWARE OF MHI!!"

"I love my new roof, the gentlemen that did the work were very nice and the cleanup was excellent."

"I found him through Angis and called twice to verify that he had good ratings. I should have be leery from the start when he could not look me in the eye and gave me an undated piece of notebook paper when I gave him 500$ to start the job. About a week later they framed in the porch and steps. Then he texted me Easter morning that he would pour the cement that week but needed the 500$ to pay for the cement. And he wanted me to leave a check in my mailbox. (I will send screen shots of texts. (I only spoke with him once on the phone when I asked him to come here so I could meet him and give him the deposit. The rest were all texts except the 3-4 times we spoke at the house. I reminded him of our agreement - 1/3 of payment to start, 1/3 of payment at halfway point and the rest at completion. Then i heard from him again the Tuesday after Easter saying they would pour the cement Wednesday or Thursday but needed the $ for the cement. I again said no money until more work was done as per agreement. Then he texted at 7:21 am at work again saying he needed money to pour cement. I immediately called him & it went straight to voicemail and I left him a message saying no more money until he did more work . (At this point, they had only framed in the area with 2x4 lumber and some mounting screws. I also told him to call me back because I was at work and I didn’t have time to go and forth back-and-forth via text all day. Then he proceeded to text me more about how much the cement cost and how he needed the money to buy the cement and that he had spent the deposit money of $500 on bills. The initial 500$ payment on notebook paper said it was for supplies. I indicated that it was not my concern how much the cement costs nor was it my concern what he did with the deposit or anything else & that we had an agreement in writing. I also said it didn’t make a sense. How if I gave him a check in the morning how he was gonna turn that into buying cement since it would take two days for the check to clear. He also had changed his mind from mixing the cement themselves with metal so it held up longer to having it delivered. He also was allegedly making the handrails at their shop during this period as well. He said they would be solid and better and cheaper than that “ Chinese crap” that would have cost me 2k. He also give me a long list of accomplishments & credentials etc and how they were an all American business and I was gonna get my moneys worth.. So they finally did pour the cement and I then gave him 500$ more. He said it had to set a few days then they would be back to put up the railings. During this period they had left a wheelbarrow with a flat tire and 1/2 full of cement that we could t even move. We also threw out the carpet that had been sitting in front yard since the first day of work and now covered with some cement . We disposed of that ourselves. I was tired of waiting and did not know why they left it. So almost a week after they poured the cement, they were back putting up tailing when I arrived home from work. The railings that were up looked older and rusty and certainly not recently handmade?! Then they welded them together and spray-painted them getting spray paint on the cement on our front door, etc . I don’t know why they wouldn’t have been painted at the shop before they were put up. I was gonna address some of these concerns with them cause I saw they were starting to clean up went up to use the restroom and I was gonna take my son to work and I came down and they were gone. And part of the base of railing base was absent. Mind you they have been out here several times to take all the measurements for this stuff in our professionals all allegedly. And then texted saying they would be out to finish railings. They needed another piece. So then they came out, finished it and disappeared again. Then they returned for the final payment and I expressed many of these concerns to him. He said the that’s the railings naturally just turn rusty color. And didn’t have much to say about the other concerns that I wrote here and that I told to him. So who is like so you don’t wanna pay for all of this and I was like no not the full price. So yes what I would give them and I said how about 400 and he seemed to jump at that. Then I asked him for an invoice please what you gave me which wasn’t very detailed or anything but just verified I gave him $400. I didn’t even thank him. I just said Sia as he and his partner was sitting in their truck out front. Well, the main reason is higher than was because they were on Angis and because I was told by two different people from Angis that they got great reviews. I find it hard to believe based on my entire experience how we got more than two stars on any other job. I’m not satisfied with how the job was completed how it looks now and I’m not very optimistic about how long the railings are gonna last or what they’re gonna look like in a few months or next summer. I’m not sure what could be done in regards to railings unless he came back and put up new good railings but then I’d have to take it out of cement and everything else… I also feel that I overpaid for the project although I know the cement was a high part of the cost cost of the project. I also thought it was strong arm tactics, which I told him and unprofessional how he was blowing up my phone asking for a $500 before we could or would pour the cement. I think it would be fair to ask for $400 back and some kind of assurance that these railings were gonna last based on what I saw ( I sent you pictures- I did not get a picture of the railings before they painted them). I also would like to prevent any other customers from going through an ordeal like this. I don’t know how legitimate or good this business really is. It did get done, but like I said, I’m not too pleased, but the outcome or their entire process. I’ve dealt with many contractors and never had one like this before."

"Great service and very professional. Workers where careful and cleaned up after they were finished. Awesome job guys !"

"Did a great job on my front stoop with mulch!!! Would recommend to others and family!!"