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"This review is delayed due to long term family illness and subsequent death in family. However, dRemodeling did such a good job with the project, I felt compelled to post this review, even if it is late. Using Angie’s List, we consulted three contractors for estimates. We had considered using dRemodeling for our major kitchen remodel several years earlier but decided to go with another company. Based on the excellent reviews on Angie’s List, we scheduled a meeting with Dan Dragonir, the owner of dRemodeling and one of his designers, Ashley. We discussed design ideas, materials, cost, work schedule and expected completion time. Shortly thereafter, Dan provided us with a document which included a lot of information about major costs associated with typical bathroom remodel. We asked him to proceed with providing us with a design proposal. We liked the idea of Dan having a showroom where we could go to look at materials and speak to the designer. After we saw the designs, the estimated cost and completion time, we decided to hire dRemodeling. Our bathroom remodel was a major undertaking. It involved gutting 3 bathrooms down to the studs, in a house that is nearly 130 years old. Although we stayed within the existing footprint of the bathrooms (no enlargement), due to the age of the house, the project was complex, with surprises lurking around every corner. Nothing is level or square in a house this old. Structural issues needed to be addressed before the rebuild could begin. This prolonged the project. The demolition began February 20th, 2017 things moved along fairly smoothly. Dan and the designers (Ashley and Stephanie) were very responsive to suggestions and questions; they were available by phone, text or e-mail. As work progressed, we decided on a number of upgrades and Dan always informed of the additional costs in advance so we could decide how we wanted to proceed. As I mentioned, there were challenges throughout the job. Design changes had to be made in the main bathroom because the original design was not feasible, according to the engineer. This was somewhat disappointing but we worked around it. The technicians were superb. They were highly skilled, knowledgeable, hardworking and conscientious about minimizing dust and dirt and cleaning up at the end of the day. Any unavoidable collateral damage (ex., cracks in plaster to adjoining rooms, suspended ceiling tiles in room below bathroom damaged) was addressed immediately. The project was finalized in mid-June. A month or so later, we found what we thought was a potential plumbing problem and called Dan. He sent someone out immediately to investigate and we determined it was NOT related to the project. It was resolved to our satisfaction. Here are the pros and areas needing improvement: Pros - Price: Cost of job was reasonable compared to other estimates. Dan and his designers will work with you to stay within your budget -Quality: The technicians are knowledgeable, highly skilled and meticulous. They took great care to protect other areas of our home and cleaned up every day. Some collateral damage occurred during demolition and everything was repaired to our satisfaction. -Showroom: It was advantageous to have in-house designers and a showroom to look at materials. This was one of the reasons we selected this company. Dan and the designers (Ashley & Stephanie) were very responsive to changes we wanted to make as the project progressed -All employees are very professional, courteous and hard working Areas for Improvement -Scheduling: Dan (the owner) estimated each bathroom would take 15 days, for a total of 45 days to complete the project. We felt that was a bit optimistic. As previously mentioned, the age of the house created challenges that required more time, which we understood. Initially, the job moved along smoothly but after a while, there were days the technicians could have worked and they did not. We were not informed they weren't coming and didn't know the reason. We had to contact the office to find out what was going on. My husband and I are retired so we have a very flexible schedule. I travel out of state two weeks each month so we were able to work around their scheduling issues. However the project took nearly 5 months from start to finish. This could be a problem for people whose schedules aren't as flexible as ours. -Communication: There was no Project Manager on site on a regular basis. When issues came up on the job, we talked to the technician but they weren't empowered to resolve the issue without talking to someone or they asked that we call the office. This resulted in some miscommunication between the designer, the technicians, Dan and us. However, I must say, when I sent an e-mail to the designer or Dan, we generally received a prompt response. I realize Dan has a small operation and having a PM would be an additional expense. However, for a job this big, it would have made things work more smoothly. -Material Shipment: Make certain someone opens the boxes as the materials arrive, to check for damage. We were discouraged from opening boxes for safety reasons so we assumed the technicians were inspecting the material. All 3 toilets, an expensive linen closet and vanity top were broken. This was the freight company's fault, not dRemodeling however, the damage was not discovered until the boxes were opened for the materials to be installed. In one case it was beyond 30 days and the manufacturer did not want to replace it. This caused additional delays in completing the project. Despite the few areas needing improvement, overall, I would highly recommend using dRemodeling . We love the end result! Our bathrooms are beautiful and their price was competitive with other estimates we had gotten. All employees were a pleasure to work with!"

"The job was well done, on time, at a good price. Very open communication so we were never left wondering what was happening. Couldn't have been happier."

"I'm very pleased. Work well done. On time. Workers respectful of property. Alex paid attention to small details and did several small things that made a great difference"

"Great work, highly recommended!! Apex renovated all of the bathrooms in our home down to the studs and completely redid them for us, one of which included moving a wall and layout change to expand. From beginning to end, Mike and his team were a pleasure to work with. We received detailed cost estimates that were accurate and competitive with other contractors we spoke to. The level of protection that was installed was top notch. We did not have any dust in areas outside of the work area and Mike and his team were always careful to clean and keep the protection clean which was fantastic. The quality of the work was excellent, I couldn’t find a single issue when work was complete. Mike did a great job communicating with us on decisions we had to make and the schedule for the work throughout the project. We love the result of our bathrooms and had a great experience working with Apex!"

"Excellent work done! We were all done in the time Sam said it would take. We love it! Great job!!!!"

"I recently had the pleasure of working with M&K Renovations to transform my basement into a home theater and bar, and I couldn't be happier with the results. From the first consultation to the final touches, the entire process was seamless and efficient. I would like to start by recognizing Nick on the sales team for his exceptional service. Right from the initial meeting, Nick displayed a deep understanding of my vision for the basement transformation. He took the time to listen to my ideas and provided valuable insights and suggestions to enhance the project. His expertise and attention to detail truly helped bring my vision to life. Not top mention, the proposal was clear, concise and transparent, all which I value when it comes time to sign a contract. Once the project was underway, Chris, the project manager, took the reins and ensured everything ran smoothly. Chris's exceptional project management skills were evident throughout the entire process. He was always available to address any concerns or questions I had, and he consistently communicated updates on the progress. His meticulous planning and organization ensured that the project was completed within the agreed-upon timeframe. I wholeheartedly recommend M&K Renovations to anyone looking to undertake a home improvement project. Their exceptional team will ensure an extraordinary experience from start to finish. Whether it's a basement renovation or any other residential project, this company's commitment to excellence and customer satisfaction sets them apart."

"I went with Encore because of the steady 5 star reviews. WOW! What an amazing professional, and what a pleasure to work with. I will only use Encore moving forward. Highly recommended!"

"Outstanding! This was the Best Experience I have ever had for remodeling in my home! Mr. Nick Cutrone was professional with great ideas for my kitchen. I have provided my friends with his name and number for projects in their home."

"I cannot say enough about Sam and his team. They made our dream house a reality. They truly care about and take pride in the work they do. Communication was excellent from everyone on the team. Our project was done on time and on budget. We are so thankful to have found Nelson General Contractor and would highly recommend"

"Bad Experience. Bait and Switched us. Told us the no more than cost of our removal verbally and then said he needed $4k to do the design with us and get final firm contract after that. I told him I was skeptical giving him $4k and then have him come back with contract stating it would cost a big percent more. He assured me “he is not that kind of guy”. Then after the design and a smaller scope he wanted to charge us 30% more. Took our money and we now have to start over with a new contractor."