"Trent was kind, professional, HONEST and respectful. I reached out and he messaged within the hour. After brief conversation on the phone he was able to fit me in for a free water testing and system inspection that same day. I mentioned a 3 stage water system upgrade and after the water test we found our water system was working well. He provided suggestions as alternative approaches to itchy skin we experienced. After we did our own research we agreed to have him install a UVC light with an additional filter for good measure. We called and he inspected on Tuesday and he was there with the install on Sunday that same week! Amazing. Talked us through the tests and results and provided us with informational pamphlets as well as transparency about his product vendor. Once the job was complete he tested the system and taught us about it and maintenance procedures. He was kind & patient. The pipe work install was well done and beautiful. He minded the space and existing plumbing."

"The drop down menu for specific project has only one option. I had a French drain installed due to excess water in an area in my backyard."

"Ehhh. Most of the job they completed seems fine. We have not had any major issues yet. There is still one smaller issue they have yet to resolve. I reached out and the owner said he would let us know when they could send someone but it has been several weeks now and we have not heard from them. The biggest issue has been communication, which is awful! When we initially met with with owner, he seemed great. He was down to earth and explained things well. After they started there was zero communication. We had no idea what was going on. Suddenly they stopped coming. They did not tell us they were done or explain anything about the new sump pump they installed. We were avoiding parts of the house they had closed off and we were keeping our animals locked in rooms for a few days without them showing. I had to call the owner to find out what happened. The workers also somehow got access to my garage through a code which we had never used and did not know. I personally saw someone get into my house that way instead using the front door. When I asked the owner about it, he basically called me a liar. So again although the job seems fine, the experience was not a good one. I would not use them again."

"A shoutout Bakers Waterproofing crews actually all three of them. We had three garages that need wall anchors. Along with vapor barriers, French drains & sum pump installation. All of them showed up on time & performed all the work to specification. Thanks to Charlie, Dave & Aden. Theron, Roger & Jacob. Finally Dave Allen, Cruz & Cameron. Enjoyed working with you all."

"The company did a good job but there was no communication between the person bidding the job and the people doing the work. They didn't do what we discussed during the bid, but they did come out and fix it and were very prompt."

1 Tom Plumber is a full-service plumbing company committed to providing fast, reliable, and professional plumbing services for homeowners and businesses. Our licensed technicians arrive on time, communicate clearly, and present straightforward options so customers can make confident decisions about their plumbing needs.\n\nWe handle everything from everyday repairs to complex projects, including drain cleaning, sewer and water line repairs, water heater installation, pipe replacement, and emergency plumbing services. Using modern equipment and proven methods, our team works efficiently while maintaining high standards of quality and safety.\n\nAt 1 Tom Plumber, we believe great service means honest pricing, dependable workmanship, and treating every customer with respect. Our goal is to solve problems the right way the first time and build long-term relationships through service you can trust.

"They worked for several hours to unclog the sewer pipe. It was a messy job and they cleaned everything up when they were finished. I was so pleased with their work Iâ ve asked them to replace a bathroom sink. I am confident they will do an excellent job."

"Terrific !!! Tony did a perfect job of cleaning our gutters and downspouts. He charges a very fair price and is the nicest person you would ever want to deal with. I absolutely recommend him to anyone that needs gutters cleaned. He also does plumbing and electrical work."

"The technician called before he showed up. They are really good! We have a contract with them. They service 3 times a year, and there is no service charge. You can call them 24/7, and there is always someone there. They have the best deal around."

"Mark did a good job of verifying if a mortgage could be obtained and what we qualified for.
Definitely would use again.
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