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"Great job from communication to final cleanup. Yard looks great! Just as I asked for."

"I don’t normally post reviews but this one I HAVE TO! The sad part is before this encounter I referred 3 different people who needed flooring or painting to him & immediately had to reach out to them & warn them of this final interaction. First off he broke multiple items in my home, never replaced the outlets they removed to paint, & left areas unpainted or needing touch ups which I did myself & I had an item go missing which I was willing to let go of (but now after the threat made I'm not sure if my items were broken, missing or simply stolen)……in addition he had no real schedule, they showed up whatever day/time they wanted, if they showed up at all! Then things took a turn for the worse when I asked him to come back and fix my railings that were in great condition when I purchased the home 12-21-23 & it PASSED inspection (because it would be a safety hazard it would not have passed inspection if they were not in good & stable condition) that his guys took out while doing the flooring. Mind you, I expressed to him the reason I am requesting that he comes back and fix it is because I had a child bump into it and almost fall through the railing on the second floor down the steps. When I text to ask if he can come back to fix it, first I was told they were already like that, then he said they were falling out as they walked up the steps, THEN I was called a b**** & he said “I’d be lucky if he doesn’t come back to rob me after all the work he did for me (imagine how uneasy that would make any female knowing this group of grown men had access to my home for over a month!) then he said that I wouldn’t even be able to prove he did any work for me since I paid him cash & we didn’t have a contract”. All the while I have direct messages including discussions of payment, he text me pictures & vice versa, & he posted the job on his FB! When I say I was FUMING!!! The lack of professionalism, lack of accountability and to make threats?! Thank God for pictures, text messages, FB & witnesses! I waited to post this in hopes that once I calmed down from my initial reaction I’d have a different perspective on how to approach this. The saddest part is that this could have VERY easily & respectfully been resolved ??‍♀️. Unless you have the time/ability to micromanage any & every thing he does, DO NOT HIRE!!!! He "might come back & rob you"! (Disgusting to say even out of anger!) Take a look at the before & after below. P.S Also the same closet he posted on his page had to be redone by a different contractor because he didnt actually screw anything onto the studs but instead used anchors & made pointless holes in my wall."

"Couldn’t be more satisfied of the job that was done professionally. Poletti Excavation did the job in a very timely manner to meet our needs very highly recommended."