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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Replaced driveway ... excellent work ... competitive quote ... arrived early and completed the job ahead of schedule ... ran into a few problems but handled them in a creative manner ... very satisfied and would hire again"

"The job was done on time and as promised. The workmanship was top notch. We’d hire Lo’s again in a heart beat."

"Excellent work. I would always hire this company for quality and reliability."

"Outstanding team"

"I love to work with Sam. This is my 5th project with his company."

"Corey is amazing he has a great eye and goes above expectations. They are very professional and add suggestion that you might not have thought of my kitchen is beautiful a both bathrooms. I refer him to all my friends"

"Awesome!!! This was the 3rd project Ben and his crew have done and always fantastic experience. He is responsive, does great work and charges a reasonable price. Would highly recommend him for any concrete needs you may have."

"SPM showed up exactly on time, ready for work. It's a family business so everyone seemed to know exactly what to do to get the job done. They worked hard and the quality of the finished product was exceptional. I'd hire them again in a minute."

"I had a small area I wanted concrete poured and Toro Construction came out and did it for me. He was very good at communication about the schedule, and they did a great job"