Get matched with top cabinet refacers and refinishers in Donald, OR

"PDX Custom Woodwork ruined our house and wasted our time and money. We spent $62k for them to spend 6 months demoing and painting. We didn't hear from Lina for at least 3 months of this, only the occasional text from Manuel. Even at their best, they rarely communicated with us and it was like pulling teeth to find out what amounts of materials WE had to order, including our own carpet/padding and tile cement, which is not standard. They also never visited the site or had a project manager overseeing the work being done. We had to beg them to come to the property and that still only produced a monthly visit, at best. Their workers came mainly on weekends so it's clear they were prioritizing many newer projects over ours. Ultimately, they barely completed $20k in work- of which, none of those projects were totally finished- and have done about THREE TIMES that amount in DAMAGES to our property, bringing the total to around $100-120k. They gave us half our kitchen cabinet doors three months ago then kept telling us the rest were on the way. Though all of the built-ins we hired them to redo were demolished, they never fabricated the new ones. We paid for all our flooring materials ourselves, which is not an industry standard, and they had the audacity to ruin them FOUR times. We shouldn't have given them the benefit of the doubt when they said they'd fix it. The patterned carpet was cut at an angle on every single piece and they ripped up carpet in places they shouldnt have, leaving us to buy and replace even more of it. Their "painters" got paint on multiple stained wood doors (including the front door and sidelights) that we were keeping, as well as every kitchen appliance including inside our garbage disposal, and in ALL of our brand new outlets and on the light switches. They also ripped a knob off of our oven range, dented all the doors on our new fridge, covered our kitchen chandelier and living room ceiling fan with paint and damaged our brand new fireplace that they were supposed to wrap in stone for us. They washed their brushes in our bathroom sink and left paint in rooms not being renovated. They made changes to another contractor’s city-permitted work between inspections, and without telling us even when we were on site. We had to correct them on measurements multiple times because they couldn't do it accurately themselves. This was maybe 1/4th of the work we wanted to bid from them. We wanted to be repeat customers, do bigger renovations, and go the long haul, but Lina and Manuel made it impossible. Our home has been unusable for half a year with nothing to show for it. Most of the work, including the over-sprayed paint job, will need to be redone, because it's spotty, has rough texture and the ceiling got the wall/cabinet paint on it in multiple areas. They didn't even seal our tile or countertops, which were the only things we thought they had completed, but didn't. Instead, we have to now file a complaint and hire new contractors, that know what they are doing this time, to finish the job."

"Ezekiel is a great guy. Needs to have a bit more communication with customer. Did fabulous job and pleased with outcome."

"I changed the front door color after he had already painted it. He repainted it without an additional charge. I kept adding painting projects. Heâ d give me a price and then include it. Moved deck furniture off area and back on. Inside he paint a walk in pantry beautifully and two doors. Of 4 bids, his was the least expensive. Heâ s my painter of choice in the future."

"Quick response and excellent problem solving for safe installation of grab bars in shower enclosure."

"Amazing customer service, did exactly what I needed done!"

"Tim is detailed and very careful in his work. Excellent communications. Really appreciated the clean-up, no one would ever guess we had porch posts replaced."

"I think the prep of the house and the exterior painting was good, although I haven't been able to walk around and check because of foot surgery. But the promises to return items to their original location never happened, nor did the replacement of house numbers that were broken in the process. After days and days of texts to say they were coming to do these things, and then not showing up, they have just stopped all communication. The contact gives a 2 year guarantee on workmanship. Can I trust them? I don't know."

"Slow and didn't keep his word.-said he would show then just not show up at all. paid in full- kept cutting board and never returned- space under new counter that has no support. Have asked 4 times for finish and cutting board and no retired phone calls. F-"