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"Very professional, prompt installation and followup appt. Price was great, no hidden fees. Mark and his crew went above and beyond. Highly recommend."

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."

"Dependable, hard working, courteousâ ¦.also installed a hot water recirculating pump. Thank you Josh."

"repairman was punctual, gave me several options and showed me the problem areas of concern. As a result of this experience, I have chosen to have this company back to install air conditioning"

"Our old gas boiler/furnace quit working at the end of January. Roth was very responsive to our dilemma and sent Dale Johnson, Service Technician, to inspect and assess the situation. Dale determined that various parts would need to be replaced, but because of the age of our boiler, parts were no longer available. We made the decision to replace it. Lisa obtained the necessary permits, and Dale continually updated us on status, removed the old boiler and installed the new one in record time (just before the deep freeze hit Oregon). They also arranged for the county and state inspections. Dale was very professional, responsive and conscientious throughout this project, I would highly recommend Roth Heating & Cooling."

"estimate, ordered parts and installed within one day"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"We purchased a Big Deal on gutter cleaning.  We waited a couple of months to use it (waiting until all the leaves were down).  It took several calls to get a response.  I finally contacted the provider through the Angie's List Serve website, at which point I got a prompt and professional response.  From there, the company was very easy to deal with.  The service was scheduled within a few days, and the guys who came out to do it did a good job.  They let me know that they could install a better gutter system if we were ever interested, but did not do a hard sell.
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"It went very well.  They are local business so we wanted to give the local business our money.  We would use them in the future.  In fact we have had them out a couple of times to do some routine maintenance on their installation."

"New part was found and technician returned the next day to finish the repair. Boiler works!"