Get matched with top concrete finishing pros in Cloverdale, OR

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Great crew, high quality work. Save yourself the time and hassle and just get these guys."

"I had the good fortune of finding Dirt to Finish Construction last fall after my home was damaged due to a water leak in my laundry room that spread to the kitchen, bathroom and living room areas. Because Jeremy's versatility and experience, Dirt to Finish was the perfect solution as I was in need of repairs to multiple areas of my home including the floors, doors, and crawlspace, wall studs, floor mounding, drywall and paint, ductwork, plumbing, electrical, etc. Instead of having to track down, screen and hire multiple vendors to complete the various projects, DTF was a one-stop-shop for me and able to address most all my needs as no job seemed too big or small. Overall, I would recommend him for any work you may need as I found him honest and up-front, easy to communicate to, reliable, punctual and accountable, and over all a pleasure to work with in my time of need."

"They were great. Communication was outstanding leading up to and on the day of service. The floor looks like I hoped it would be. I now need to see how the product stands up over time."

"Jake was courteous, on-time and on-budget. He's an extremely hard worker and we couldn't be happier with the results."