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"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Great workers and very professional"

"I had Apex come out to address some serious issues in my basement, and I couldn't be more satisfied with their work. The initial assessment was thorough, and they clearly explained the problems and the necessary repairs. They provided a detailed and reasonable estimate. They fixed the foundation cracks, installed a new drainage system, and waterproofed the basement. The crew arrived on time, worked efficiently, and maintained a clean and organized work area. They were respectful of my home and made sure to minimize any disruption to my daily routine. Throughout the process, communication was excellent. They kept me informed of their progress and were always willing to address any questions or concerns. I highly recommend Apex Basement & Drain Repair."

"It would be zero if I could. DO NOT let them sell you on the WARRANTY aspect of their service! Not only have we had a few major issues over the 20 + years we have been customers but we currently have an actively flooding basement and I cannot for the life of me get someone out for service in a timely manner. They have "scheduled" us for an appointment that is months away. Meanwhile, it continues to rain and snow, water pouring into my basement. I've had to use and dump a large wet vac hours on end to try and contain it. Which tells me, either their system is so ineffective that multiple people are having the same issue so they don't have any appointments available or they simply prioritize new installs over emergencies. I've had my basement finished, had to rip everything out several years ago due to the system. I'm a seamstress and my work room is in the basement. Expensive machines. So much property destroyed and the time lost working is costing me thousands."

"Amazing. Dakota did a wonderful assessment And was very thorough and informative. Nick Fry and his partner Slade R did amazing work and had excellent communication. It was scheduled and done in a timely manner. Would use again and highly recommend."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"Ohio Exteriors completed a three-season room that met all of our expectations. The office staff was responsive, and they provided a custom design that met our needs, particularly with the window options and slope of the roofline. The crew paid attention to details and adjusted well to the challenges that popped up along the way. The work was completed in a timely manner, and the site was kept clean throughout the project."

"Our basement needed a lot of attention due to past flooding. Todd made clear recommendations on how to proceed to ensure our finished basement would last. Thanks to his guidance and expertise and the diligent work of his team, we have a wonderful and comfortable space with a new bedroom, remodeled bathroom, new floors, and refurbished walls. It looks great!"

"Terrible customer service. Very unprofessional in their responses. Would not recommend their services."

"I contracted with 1GR Builders to make an addition onto my home to connect the garage and house. The finished product is beautiful!!! Everything went so smoothly. I can't say enough good things about their work quality, cleanliness, timeliness, and communication. They got it done within the estimated cost and timeframe. The workers they employ were so professional and friendly, that I didn't even mind having them in my house. I am so grateful that I chose them and would definitely use them again in the future! Thanks 1GR!!!"