Get matched with top water and smoke damage repair specialists in West Salem, OH

Recommended by 94% of Angi customers

2001 years of experience

Victors Home Solutions is the premier home improvement company across the Midwest, serving Michigan, Ohio, Illinois, Indiana, Kentucky, Pennsylvania, and New Jersey, providing the highest quality roof installation and repairs, along with gutter and attic insulation services. Beginning with our Free 21 Point Inspection, the Victors crew will take the time to talk with you and find the right roof solution for your home. We take pains to keep your grounds clean and damage free. The only way you can tell we were on your property is your new roof and a yard sign.

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

Rob J on April 2023

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

Rob J on April 2023

AMP Restoration, LLC

4.90(

AMP Restoration, LLC

4.90(

Recommended by 100% of Angi customers

2014 years of experience

AMP Restoration is Your Premier Choice For All Types of Restoration. We Are A Certified Firm Through The IICRC to Handle Any Fire and Smoke Damage Restoration, Water Damage Restoration, and Mold Remediation. With Over 21 Years of Experience in the Industry, We Can Handle Any Size Restoration Project. We Are Able to Respond 24 Hours A Day, 7 Days A Week! We Also Offer Free Estimates. Give Us A Call Anytime! 330-983-3400

"Andrew was timely, gracious, explained everything. Would hire him again if needed."

DARREN K on December 2024

"Andrew was timely, gracious, explained everything. Would hire him again if needed."

DARREN K on December 2024

Ohio Basement Authority

Ohio Basement Authority

Customers say: Quality work

2009 years of experience

Free onsite estimate

Established in 2009, Ohio Basement Authority stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of Ohio, we bring our local expertise closer to you. OBA proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At OBA we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

"I am not pleased with the service I received! They damaged my waterline and stated someone would be out to fix it. It's been 9 months and no one will return my calls nor have they come to fix what they damaged! They ruined my lawn and never came back to replace the soil they dug up! They ruined my basement floor and I had to replace my entire floor! They said they would be out to test the sump pump and drains that were installed, again, it's been 9 months and no one has followed up with me! I'm really concerned that the lifetime warranty they say I have even exists!"

Yolanda R on September 2025

"I am not pleased with the service I received! They damaged my waterline and stated someone would be out to fix it. It's been 9 months and no one will return my calls nor have they come to fix what they damaged! They ruined my lawn and never came back to replace the soil they dug up! They ruined my basement floor and I had to replace my entire floor! They said they would be out to test the sump pump and drains that were installed, again, it's been 9 months and no one has followed up with me! I'm really concerned that the lifetime warranty they say I have even exists!"

Yolanda R on September 2025

1-800 WATER DAMAGE of CLEVELAND WEST

5.00(

1-800 WATER DAMAGE of CLEVELAND WEST

Emergency services offered

2023 years of experience

At 1-800 WATER DAMAGE of Cleveland West, our mission is simple – provide top-quality work and unbeatable customer service. Our services go beyond water damage restoration to include mold remediation, sewage cleanup, professional carpet cleaning, fire/smoke restoration, and much more. We proudly provide property damage restoration services in Lorain, Cuyahoga, and Medina Counties, and surrounding areas.

"Had to have my home checked for mold and reached out this company. They were super professional, clean and tidy. I would recommend them for anyone needing this service."

Anna Marie R on May 2024

"Had to have my home checked for mold and reached out this company. They were super professional, clean and tidy. I would recommend them for anyone needing this service."

Anna Marie R on May 2024

PuroClean Professional Services

5.00(

PuroClean Professional Services

5.00(

Recommended by 100% of Angi customers

2007 years of experience

We service Northeast Ohio 24 hours a day and 7 days a week. Our average on-site time is 60 minutes, and we work directly with your local insurance provider. Give us a call now to schedule a visit. Mike Moorhead and Ron Woods, both lifelong Northeast Ohio residents, have nearly forty combined years of experience in disaster recovery, construction and operational management, with enough expertise to solve any and all mitigation problems they encounter.PuroClean Professional Services provides state-of-the art services, responding rapidly to your call for water, fire and mold related crisis. Our team maintains the highest levels of certification in the nation, including Master Water Restorers, Master Fire and Smoke Restorers, Master Carpet Technicians and a slew of other credentials. We will put our property restoration expertise to work after floods, fires, mold and trauma so

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Matthew M on February 2020

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Matthew M on February 2020

Tri State Flood, Inc.

4.13(

Tri State Flood, Inc.

4.13(

2007 years of experience

Free onsite estimate

At Tri State Flood, Inc, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Call us today!

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

Candi N on October 2019

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

Candi N on October 2019

Quick Water Removal

New on AngiNew on Angi

Quick Water Removal

New on AngiNew on Angi

1994 years of experience

Free onsite estimate

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

Acculevel Inc

4.68(

235

Acculevel Inc

4.68(

235

Recommended by 91% of Angi customers

Acculevel is your foundation repair expert, serving Indiana, Illinois, Kentucky, and Ohio and been in business since 1996. Most of our repairs come with a life of the structure warranty. Acculevel begins by evaluating your entire foundation system, checking your property for the signs and causes of foundation failure. From foundation & crawlspace repair to waterproofing & encapsulation systems, Acculevel can help you protect your home-- possibly the most valuable investment you'll ever make. A dry home is a healthy home. Acculevel is committed to providing the most technologically advanced repairs to help keep your home dry and on a safe foundation. A strong foundation protects your home's structure, lowers utility bills and maintains the value of your property. Check our pictures for the signs & symptoms of foundation & water damage, and then call Acculevel for your free visual inspection. 1-866-669-3349

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

Patrick F on May 2025

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

Patrick F on May 2025

Stanley Steemer

4.75(

Stanley Steemer

4.75(

Recommended by 93% of Angi customers

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. including services. For more information, visit www.stanleysteemer.com. Additional DBAs - Stanley Steemer Carpet Cleaner, Stanley Steemer International Inc, CKM Carpet Cleaning Inc. Award winning. Additional phone - (330) 456-6335, (330) 785-5006, (800) 966-7832.

"the employee kept trying to get me to upgrade.He kept saying he didn't get paid anymore if i do but i should really get it.after about 5 tries then he said how about just 1 room after i said no again he finally stopped.Then i told him he needed to go through the back door instead of the front he got upset .Then when he finally finished his parting shot was he could smell cat pee and i should had gotten upgrade but dummy didn't realize cats don't go in the room he made that comment.Your stupid employees should be more professional and watch their mouths.no way in the world would i use you again especially because i have called and complained and filled out 2 surveys"

Jason H on August 2022

"the employee kept trying to get me to upgrade.He kept saying he didn't get paid anymore if i do but i should really get it.after about 5 tries then he said how about just 1 room after i said no again he finally stopped.Then i told him he needed to go through the back door instead of the front he got upset .Then when he finally finished his parting shot was he could smell cat pee and i should had gotten upgrade but dummy didn't realize cats don't go in the room he made that comment.Your stupid employees should be more professional and watch their mouths.no way in the world would i use you again especially because i have called and complained and filled out 2 surveys"

Jason H on August 2022

Shambaugh Cleaning & Restoration

4.81(

Shambaugh Cleaning & Restoration

4.81(