Stanley Steemer

the employee kept trying to get me to upgrade.He kept saying he didn't get paid anymore if i do but i should really get it.after about 5 tries then he said how about just 1 room after i said no again he finally stopped.Then i told him he needed to go through the back door instead of the front he got upset .Then when he finally finished his parting shot was he could smell cat pee and i should had gotten upgrade but dummy didn't realize cats don't go in the room he made that comment.Your stupid employees should be more professional and watch their mouths.no way in the world would i use you again especially because i have called and complained and filled out 2 surveys

They did good work. I have them clean my carpets every season, so about 4 times a year. I would use them again in the future.

About two people came out for two hours.

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Great. On time and good job

They did a beautiful job. The price was somewhere between $100 & $150. They did very good work, came when they said they were and when I saw some spots that looked like they could go over again, they took care of it and everything was great.

The crew (Brandon H. and Allen H.) did a great job, we will ask for them again.

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They came and did the work and I was watching them for about 70% off the time. There was no issues with the cleaning quality. When my phone rang, they took advantage of me not being present and went into one of my daughter's bedrooms. I told the techs they need not go into the room, it was block and full of stuff. It was not an area that need to get the carpets cleaned. When I came back after the phone call, one of the techs was looking at a box by the wall in the living room. I told him he had no need to go down that way, there wasn't anything to do. They finished up the work, gave me some extra cleaner. I thanks them for the work, and they left my house. They got into there vehicle, it looked like one of them was pushing something over to make room to get into the vehicle. I was putting back my dresser a few days later. It was around August 13th when I noticed the things were missing. I went to find the box when I needed to get a necklace out of it, that's when I realized I was robbed. They also too some financial documents and $100 in cash. On Sunday August 14th, I contacted Stanley Steamers Office and spoke to Jessica. She advised me to contact the Police right way. Also, she pasted my complete of theft to the district manager named Matt. After speaking to Stanley Steamers, I called the police. Officer Kochever came out and took and took my report of theft. Matt got back with me on Monday at 9 am. Matt was not apologetic about my robbery. All he said was that he was going to cooperate with the police investigation and make sure that they go down to the police department. He gave me a story about how "he doesn't know for sure if this really happened" and then gave me an experience he had when a customer thought a pair of shoes were stolen. This customer later found the shoes and called Stanley Steamers back.

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It was a good experience. They were on time, mindful of not tracking dirt after they cleaned. No complaints. I would recommend them.

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They were great and here on time. They came in and moved everything. I would use them again.