Get matched with top foundation drain installation pros in Utica, OH

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Great workers and very professional"

"Heath is extremely professional. He and his team did a great job!"

"Our salesperson (Bill) was excellent. We were comfortable with his knowledge and his willingness to accommodate our different design ideas. The office manager (Renee) was terrific. She was very friendly to work with and always very responsive to our inquiries. We also enjoyed working with the job foreman (Greg). He was very communicative and we really felt like he treated the project as if it were his own house. Finally, the owner (James) was terrific to work with. Yes, he's the owner, and yes you expect him to eventually make sure that a quality product is delivered, but he did all of that and more. He really took ownership of everyone else's work and made sure we were happy with the end product. Plus, he's just a fun guy to work with!"

"Russ and his son did a great job and were very responsive to our needs. I would absolutely use his services again."

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"very knowledgeable and friendly people. would definitely recommend then for this work. They did it in an environmentally friendly way, which I really appreciated."

"They were awesome and very professional. I have some other things I would like to have done and with such incredible speed to. Thanks you guys rock."

"You will not find a nicer group of guys! They do great work for a great price! 10 out of 10 would recommend!"

"He was very trustworthy. He was there when he said that he would be. He did exactly what I asked him to do. He also gave his input and he was a really really good guy. He had a reasonable price as well."