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Installers were polite. Cleaned up well after the job. Nice people.

Although the current pandemic created many delays and still waiting on a couple of things(example..winter cover on back order) the pool is of high quality and absolutely beautiful! The installation team was wonderful! Tammy at Kayak is wonderful,can't wait to watch my family enjoy it for years...

The people at improve it took really good care of us all the way through the project. Any questions my wife and I had about the product they were installing were answered quickly and professionally.

Not only were they canceling the installation for today, but they said they don't really do appointments, just that they would try to do the install on the date that was scheduled. I think that is what you call an appointment. Then they suggested a reschedule that was 4 days away. I scheduled...

Installed without a problem. Men were very professional and left the area as clean as they found it. I would recommend KGS very highly!

Went real well. Visited store 9-30-15 and had installed 10-1-15. Very professional.

Set the tank. Installed the copper gas line. Install the two regulators. Filled the tank and checked for leaks. Very professional and courteous. Showed up on time when they said they were coming out.

The installation was quick, the workers polite and punctual. The drain itself has no leaks and the interior work looks good. However, the drain turned out to be completely inappropriate for our house and resulted in ponded water in our back yard almost from the time it was installed. The...

Their customer service sucks. The pool is nice, they did a great job on the pool. It's the water, the chlorine and the pH. They can't seem to balance. I want to open it but I can't get the health inspector to approve it until they're passed and so far I've gotten nowhere with them. It's just...

The trucks were always on time. The driver's were careful to not damage the yard or driveway with their heavy equipment. They recommended a less expensive alternative of adding sand and gravel to the mixture to help in the filling of the pool. We needed much more dirt than we thought and would...