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Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"I'd say "They Nailed it""

"Mr. Thomas did a wonderful job painting my three rooms. He got the job done faster than I expected because the rooms are a decent size. The paint job is flawless. There's no drips, corners, edges, baseboards everything is perfect. He even repaired a piece of siding that was hanging from the exterior. Wow. Great guy, very nice job."

"Very good. They're young, but they did well."

"We had our house and garage painted. It looks beautiful! Thank you AAN Painting"

"I would use them again and would recommend them to anyone that needs brick or stone work."

"I recieved a call that the company was running ahead of schedule so they came early which was a plus and the recommendations were sufficient!"

"Each time I've called Jeno at Extreme Slate he's gotten back to me the same day. I've received estimates for each request I've made within a day or two. Typically the work I've requested has been completed within a week or two, depending on weather. I have been very pleased with his work and would recommend him to any of my friends who have aging slate roofs.
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Quality of work is excellent.  Two guys spent 3 hours doing various things at my home (hung a stairwell banister, fixed door weather stripping, replanted small tree that had uprooted, pulled weeds, cleaned gutters).

A few complaints:

1.  Supposed to be 8 hours worth of work; they showed up 1 hour late and stayed for 3 hours

2. Poor communication with company

--Owner stated he had more Big Deals purchased then expected so company was behind in fulfilling work

--Attempted (on multiple) occasions to schedule 8 hours of work

--Owner of company came to my home same day as 8hrs of work performed and gave me estimate for other work

---Estimate emailed to me within one week but was not very detailed (no breakdown between materials and labor)

--Requested detailed estimate but never received

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"I thought that their work was alright. They were on time but they did have a little difficultly to get their crane service working again. Regardless, I would use them again."