"Everything is on hold because our house is not level. They gave us a price and said it would level our home and it didn’t so they want more money to finish leveling.. waiting for them to come out and look at what is going on."

"A representative from the company came out to provide a free basement inspection & quote for a small "added on" room in our basement. He explained how water has been getting into our basement and what would need to happen to prevent it from happening further. He provided us with an estimate at that time. To be honest, it was more money than what we thought we could afford for the little room. I was then contacted about a week later with an offer for a field supervisor to come out and re-inspect the basement. At that time, they were able to provide another estimate, but this time, to have the entire basement waterproofed. He walked us through what the water was doing to the walls in the other portion of the basement, and what that could mean in the future if it continued. The estimate differed by a fairly minimal amount. We decided to move forward with the project. The scheduling process was simple. We had an EZ Breathe unit installed within a month of the initial contact/estimate. The job was scheduled to be started roughly another month out. When the crew(s) arrived the first day, the gentleman spent time with us to explain what he would be doing that day and going over some basic paperwork. He put plastic over everything in our basement to try to keep it protected and to help minimize the concrete dust that would inevitably get everywhere. The second day, a crew arrived to dig (by hand) along the side of our house all the way down to the footer. The 2 gentleman were outside in VERY cold temperatures, but they worked through it all. I'm sure they complained about the cold amongst themselves , but they did not do it in earshot of us. When the crew arrived on the third day, they had such a system in place, it was awesome to watch them work together so well. They all had positive attitudes and were very polite to all of us. They ensured that they protected our floors, stairs and doorways to minimize tracking the dust/concrete, etc. throughout our home. They cleaned up after themselves as best as possible, even going as far as sweeping our kitchen floor and breezeway to get as much of the dust/debris off of the floor. The staff at EverDry were all very polite & professional. We felt that they truly cared about our home & getting the job completed the right way. They did a very thorough job of explaining the process to us, showing us the progress and ensuring that all of our questions were answered. At the completion of the job, they thanked us for our business and followed up if we had any further issues/questions. I would recommend them to anyone!"

"Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I took multiple bids on my basement project across basement companies in Columbus. Mid state basement systems had the best and most fair pricing. They did not use any scare tactics and were upfront and honest. They were also the only company to use a laser level and show me the sag difference in my joists that I was experiencing. I hired mid-state basement systems to do crawl space support and repair on my load bearing wall in my basement. MY PROBLEM WAS UNIQUE AS LOAD BEARING WALLS NORMALLY DO NOT NEED TO BE REPAIRED LIKE THIS! At first, it was not level upon completion (BARELY 1/8 INCH OFF) in ONE spot and I let my sales rep Jiovanni know. the team came back out within 48 hrs and adjusted everything and let me take a look at it. They did a fantastic job. The installation crew even wiped down my floors for me after they were done! They were so polite, and respectful and made sure there was no damage to anything as they were moving steel beams to my basement ( my fridge was an object in the way to the basement door ) Do not let competitors make you question the validity of this business. they were fantastic. Rating of sales 5/5 Rating of the installation crew 5/5 Rating of management 5/5 Rating of mid-state as a company : 10/5 I do not believe I would have received this level of responsiveness of any of the competitors. I would choose mid-state basements for any basement project I had. Please use my review to know that mid-state basement systems will do the job the right way and how you need it to be done. In my experience, they offer the most fair pricing."

"Excellent! Came to the home did their inspection came up with a plan and all the prints needed to accomplish the goal. Very satisfied and they explained the reasons for what changes were needed definitely would refer them to anyone with structural engineering questions. Very serious people about their profession and extremely professional about their work."

"They were not able to deal with all the issues that the house presented. Was very nice in answering all my questions."

"I couldn’t have asked for a better customer experience. Mark and his team came through for us in a big way. They were professional, extremely knowledgeable, and made us feel like we were the only customer - rarely do you have something go according to plan and completed on time. Stay Dry Waterproofing kept us updated on progress the whole time and completed the work way before we ever thought it could be done. I will be recommending this company to any friends who have water drainage/ foundational issues, whether it’s their primary residence or real estate investment property!"

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Over 22 years experience in residential construction, excavating and commercial development.

"The team did an amazing job! They were able to squeeze us into their schedule very quickly! They showed up on time everyday, they worked very quickly and efficiently to get the job done! They went above and beyond to make everything look amazing! We have a very old house and a lot of things are uneven. Josh and Jess did an outstanding job of making the room look brand new! We couldn’t be happier with the work they did on the walls and ceiling! They were very diligent in cleaning up each day after their work was done! HIGHLY RECOMMEND!!! I can’t wait to continue our home remodel with these guys! We will definitely have them back to help make our dreams a reality! Josh’s attention to detail is outstanding!"

"Everything is great. Thanks to you and the service workers that help with our house. You guys are great!!!"