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Avatar for Thomas & Galbraith Heating, Cooling & Plumbing

Thomas & Galbraith Heating, Cooling & Plumbing

4.54(
991
)

Thomas & Galbraith Heating, Cooling & Plumbing

4.54(
991
)
Customers say: Super punctual
48 years of experience

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Gas Logs questions, answered by experts

Only yellow Teflon tape is approved for use on gas lines. Also called yellow PTFE tape, it is thicker and specifically rated for use on natural gas and propane connections. Standard white Teflon tape is not safe for gas applications. If you have questions about sealing gas line connections, contact a pro like a gas line contractor or plumber who installs or runs gas lines.

Consider an annual inspection conducted by a local plumber to prevent dangerous and destructive leaks. If you recently moved into an older home or are concerned about the age of your gas lines, call an inspector for a closer look. You may also be required to call an inspector after your contractor installs a new line for an appliance.

Fixing a gas leak costs about $45 to $150 per hour for a plumber or gas line specialist. The job’s overall cost will vary depending on the location of the leak. A leaky junction or connection behind the stove or dryer will likely cost about $120 to $170. But for a leak that requires a gas fitter or plumber to excavate a pipe in the yard, the cost could rise to $1,500 to $5,000. Keep in mind that gas leaks are very serious issues, so don’t hesitate to contact a plumber or gas line specialist immediately.

The effect a gas fireplace has on your gas bill will depend on how often you use it, the size of the rooms you’re heating with it, and the BTUs of the fireplace itself, but generally speaking, it should only cost a few cents an hour to run it when it’s on. It will consume minimal energy when it’s “off” if you have a pilot light running constantly, but some modern gas fireplaces don’t require a constant pilot light.

Temporarily capping a gas line—for renovations or during travel—doesn’t require a permit. If you plan to remove a gas line and cap it completely, you’ll need to apply and pay for one through your town or city. Depending on your region and its local codes, you may pay between $25 and $100. To avoid a gas leak or other hazards, some cities take the job of permanently adjusting or capping a gas line out of the hands of homeowners. Instead, they require hiring a professional gas plumber.  

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