"Everything went smoothly from the estimate of work we received  from Jerry to solve our problem right down to the crew that came to do the work. They arrived promptly and were very professional in their work. Sanders, the foreman, explained to us what work was being done and updated us as the work progressed putting in the drain tile, installing the weep hole cove protection and re-cementing the basement floor.  He was very professional in answering our questions about the work being performed. They were very cautious in covering up our things with plastic to protect against the "dust" when the concrete was removed to expose the floor for the drain tile and cleaned up very well when the work was completed - both in the basement and in the driveway.
"

"The company sent Sheign over and he did a fantastic job making sure all of the drains and pipes were clean and flowing properly. 10/10 would recommend"

"Joe from JMS Drain Services was my service technician who arrived well within the window scheduled service time. Joe came in, inspected the sink to determine how to resolve my issue, took out the tool (snake apparatus) to clear the sink, and departed my premises within 15 minutes. I was pleased he resolved my clogged sink so quickly so I could rest after a night's work. Thank you again, Joe."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Great. Dwight recommended a good replacement toilet and completed the work in a timely manner. He also installed a shower faucet replacement set that I purchased."